Having difficulty installing Migration Assistant in Snow Leopard

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Having difficulty installing Migration Assistant in Snow Leopard

I am attemping to install Migration Assistant for Snow Leopard (v1.1). I was getting an "unexpected error" notice when running the installation through Software Update, so tried downloading it directly from Apple. The download worked fine, but just before the installation finished, it also quit due to an error. Here is a screen shot including the error message. I saw some people had issues installing Migration Assistant onto Windows machines, but this is a Mid 2009 13" Macbook Pro running OS X 10.6.8. Does anyone have any idea what's going on or how I can get it to successfull install? Any insight would be greatly appreciated. Thanks.

MacBook Pro (13-inch Mid 2009), Mac OS X (10.6.8), 4GB RAM, 750GB HD, 2.26 GHz

Posted on Feb 27, 2014 8:38 AM

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Answer 1

Eric Root

Level 10

684,027 points

Feb 27, 2014 9:08 AM in response to M.C.K.

What version of Migration Assistant do you have? My Snow Leopard partition has 3.0.4.

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Answer 2

M.C.K. Author

Level 1

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Feb 27, 2014 9:56 AM in response to Eric Root

Sorry, I was not clear about the versions before. I currently have Migration Assistant version 3.0.4 installed. The update is listed as Migration Assistant Update for Mac OS X Snow Leopard v1.1 here: http://support.apple.com/kb/dl1694 It seems to be associated with migrating to Mavericks, which I may do at some point as much as I like Snow Leopard.

When I run the update through Software Update, this is what it looks like before:

and this is what it looks like after:

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Answer 3

Eric Root

Level 10

684,027 points

Feb 28, 2014 1:27 PM in response to M.C.K.

I haven't gotten that update????????

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Answer 4

andyBall_uk

Level 7

20,516 points

Mar 1, 2014 4:10 AM in response to M.C.K.

When the install fails, click Installer - Window - Installer Log ( Command L )

or check in Console for install.log

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Answer 5

M.C.K. Author

Level 1

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Mar 1, 2014 6:48 AM in response to andyBall_uk

Here is the info from the Installer Log (sorry if this is a pain to look at - I'm not sure the best way to display it besides just copy/pasting from the "errors and progress" log window). It looks like the first problem might be related to a "Can't inititiate distribution from ..." line about 1/3 of the way down. Unfortunately I don't really know what any of this means. Any thoughts? Thanks folks!

Mar 1 08:34:07 Macintosh-0025bce6476a Installer[18430]: @(#)PROGRAM:Install PROJECT:Install-596.1

Mar 1 08:34:07 Macintosh-0025bce6476a Installer[18430]: @(#)PROGRAM:Installer PROJECT:Installer-430.1

Mar 1 08:34:07 Macintosh-0025bce6476a Installer[18430]: Hardware: MacBookPro5,5 @ 2.26 GHz (x 2), 4096 MB RAM

Mar 1 08:34:07 Macintosh-0025bce6476a Installer[18430]: Running OS Build: Mac OS X 10.6.8 (10K549)

Mar 1 08:34:08 Macintosh-0025bce6476a Installer[18430]: Migration Assistant Update for Snow Leopard Installation Log

Mar 1 08:34:08 Macintosh-0025bce6476a Installer[18430]: Opened from: /Volumes/Snow Leopard Migration Assistant/SnowLeoMigrationAssistant.pkg

Mar 1 08:34:26 Macintosh-0025bce6476a Installer[18430]: =============================================================================== =

Mar 1 08:34:26 Macintosh-0025bce6476a Installer[18430]: User picked Standard Install

Mar 1 08:34:26 Macintosh-0025bce6476a Installer[18430]: Choices selected for installation:

Mar 1 08:34:26 Macintosh-0025bce6476a Installer[18430]: Upgrade: "Migration Assistant Update for Snow Leopard"

Mar 1 08:34:26 Macintosh-0025bce6476a Installer[18430]: =============================================================================== =

Mar 1 08:34:26 Macintosh-0025bce6476a Installer[18430]: Configuring volume "Macintosh HD"

Mar 1 08:34:26 Macintosh-0025bce6476a Installer[18430]: Free space on "Macintosh HD": 518.46 GB (518464278528 bytes).

Mar 1 08:34:26 Macintosh-0025bce6476a Installer[18430]: Create temporary directory "/var/folders/-i/-iUr3rt2EtS7jPT6rF2LCU+++TI/-Tmp-//Install.18430IDrzuJ"

Mar 1 08:34:26 Macintosh-0025bce6476a Installer[18430]: IFPKInstallElement (1 packages)

Mar 1 08:34:27 Macintosh-0025bce6476a installd[18439]: PackageKit: ----- Begin install -----

Mar 1 08:34:28 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:34:30 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:34:32 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:34:33 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:34:37 Macintosh-0025bce6476a Software Update[18394]: Can't instantiate distribution from http://swcdn.apple.com/content/downloads/43/07/031-1617/ozkhxy5n1a76zu8hcftp077g fx306iwfpd/031-1617.en.dist: Error Domain=NSXMLParserErrorDomain Code=5 UserInfo=0x11657b300 "Line 8529: Extra content at the end of the document\n"

Mar 1 08:34:40 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:34:43 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:34:44 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:34:48 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:34:49 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:34:49 Macintosh-0025bce6476a /System/Library/PrivateFrameworks/PackageKit.framework/Resources/shove[18458]: [source=file] failed _RelinkFile(/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Applications/Utilities/Migration Assistant.app/Contents/Resources/da.lproj/InfoPlist.strings, /Applications/Utilities/Migration Assistant.app/Contents/Resources/da.lproj/InfoPlist.strings): Operation not permitted

Mar 1 08:34:49 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:34:49 Macintosh-0025bce6476a installd[18439]: PackageKit: Install Failed: (null)\nError Domain=PKInstallErrorDomain Code=120 UserInfo=0x100461140 "An unexpected error occurred while moving files to the final destination." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=1 "The operation couldn’t be completed. Operation not permitted") {\n NSLocalizedDescription = "An unexpected error occurred while moving files to the final destination.";\n NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=1 \"The operation couldn\U2019t be completed. Operation not permitted\"";\n arguments = (\n "-f",\n "-s",\n "/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root",\n "/"\n );\n}

Mar 1 08:34:50 Macintosh-0025bce6476a Installer[18430]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Mar 1 08:34:50 Macintosh-0025bce6476a Installer[18430]: IFDInstallController 328260 state = 7

Mar 1 08:34:50 Macintosh-0025bce6476a Installer[18430]: Displaying 'Install Failed' UI.

Mar 1 08:34:50 Macintosh-0025bce6476a Installer[18430]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

Mar 1 08:35:07 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:35:09 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:35:11 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:35:12 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:35:13 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:35:14 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:35:15 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:35:16 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:35:26 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:35:42 Macintosh-0025bce6476a Software Update[18394]: Can't load distribution from http://swcdn.apple.com/content/downloads/24/50/061-2640/8fs795BHcbZzWDzL2X3BKjkz fR58qLmyzc/061-2640.English.dist: Error Domain=NSURLErrorDomain Code=-1001 UserInfo=0x115930040 "The request timed out." Underlying Error=(Error Domain=kCFErrorDomainCFNetwork Code=-1001 UserInfo=0x115934570 "The request timed out.")

Mar 1 08:35:46 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:36:00 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:36:24 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:36:27 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

Mar 1 08:36:37 Macintosh-0025bce6476a Software Update[18394]: Package Authoring: my.result.title and my.result.message not defined or empty

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Answer 6

andyBall_uk

Level 7

20,516 points

Mar 1, 2014 6:58 AM in response to M.C.K.

Presumably something similar when using the downloaded installer package, rather than software update ?.

That looks perhaps as if installer can't write to one of the locations required : I'd start by using Repair Permissions in Disk Utility.

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Answer 7

M.C.K. Author

Level 1

0 points

Mar 2, 2014 7:07 PM in response to andyBall_uk

Yes, I am getting the same results with the installer package (screenshot in original post at the top). Thank you for the suggestion - that makes sense. I repaired permissions, and verified the disk. There were maybe 25 permissions that were successfully repaired, along with one that said it could not be repaired (specifically: "

Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.") I am have no idea if that has any significance.

After restarting and retrying the Migration Assistant Update installation via both the installer package and the Software Update, I still get the same result. Any suggestions for my next step? Thank you for your time by the way! Other than this, everything on my computer runs great.

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Answer 8

andyBall_uk

Level 7

20,516 points

Mar 3, 2014 3:29 AM in response to M.C.K.

That permission 'error' isn't significant

If each attempt to install gives the same error in install.log :

>>/Applications/Utilities/Migration Assistant.app/Contents/Resources/da.lproj/InfoPlist.strings): Operation not permitted

then perhaps it's worth checking that specific file

Use Terminal & copy/paste the following line

ls -elO "/Applications/Utilities/Migration Assistant.app/Contents/Resources/da.lproj/InfoPlist.strings"

which is simply a list (ls) command for that one file : it should give a result like this :

-rw-r--r--@ 1 root wheel - 262 30 Jan 2009 ....

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Answer 9

M.C.K. Author

Level 1

0 points

Mar 3, 2014 7:17 AM in response to andyBall_uk

Okay, here is the output - mean anything?

-rw-r--r-- 1 root wheel uchg 262 Jan 30 2009 /Applications/Utilities/Migration Assistant.app/Contents/Resources/da.lproj/InfoPlist.strings

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Answer 10

andyBall_uk

Level 7

20,516 points

Mar 3, 2014 10:52 AM in response to M.C.K.

>>...mean anything?

Yes : the 'uchg' part shows that the 'user immutable flag' is set for that file at least, and it shouldn't be. That file is included in the update, but cannot be altered. Unhelpfully. permissions repair doesn't correct things like that. Presumably, somebody or something changed it.

It might be just that one file, but let's suppose that there may be others within /Applications...

Back up first, although this shouldn't affect your files or data.

Use Terminal as an Admin user & carefully copy/paste (don't type) the following line : pressing enter if necessary & supplying the Admin user password when prompted, which won't be shown on the screen.

sudo chflags -R nouchg /Applications

That will remove the uchg flag (if present) from all files in /Applications, including the one that we know has it set. The command may take some seconds or longer to complete, depending on how many apps you have.

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