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Helpful answers
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Feb 27, 2014 10:12 AM in response to VAZER10by b noir,Which particular problems were you having with 11.1.4.62, VAZER? (If we knew that, we might be in a better position to tell you if they are still an issue with the new version.)
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Feb 27, 2014 11:26 AM in response to VAZER10by Shumpy,I am having difficulty, I can no longer connect my iPod Touch or my iPad mini using the USB connection. I upgraded to iTunes 11.1.5.5 on Windows 8.1.
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Feb 27, 2014 11:54 AM in response to Shumpyby turingtest2,Try Andrei Cerbu's post here or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
tt2
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Feb 27, 2014 12:30 PM in response to juliedaby Younghow,Did you directly update or did you remove the old files as was recommended for 11.1.4? It is not clear to me if 11.1.5 fixes the missing dll file issue.
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Feb 27, 2014 12:35 PM in response to Younghowby turingtest2,If iTunes 11.1.4 is working then iTunes 11.1.5. should update cleanly over it. It isn't yet clear if anything in the updater can repair a "broken" 11.1.4 installation, but it is perhaps unlikely.
See Troubleshooting issues with iTunes for Windows updates for fixing where needed.
tt2
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Feb 27, 2014 12:55 PM in response to turingtest2by Younghow,Sorry, I didn't explain myself fully. I went back to an older version of iTunes because I had the missing dll file problem and choose not to delete all the files as you recommended. The older version works fine and I never did use/install 11.1.4
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Feb 27, 2014 1:59 PM in response to Younghowby turingtest2,Well if the software engineers working on what happened with 11.1.4 have done their job properly then 11.1.5 from an older build should work perfectly. Since the problem was somewhat unpredictable in the first place I can't make any promises, but it would be useful to have a sacrificial lamb test subject that wasn't able to update to 11.1.4 originally try it out.
tt2
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Feb 27, 2014 2:06 PM in response to turingtest2by b noir,Since the problem was somewhat unpredictable in the first place I can't make any promises, but it would be useful to have a sacrificial lamb test subject that wasn't able to update to 11.1.4 originally try it out.
I'm from the right country for lamb ... do I count?
On an XP SP3 machine which was suffering the 11.1.4.62-related install trouble and related issues with the old installer build, I was able to update to 11.1.4.62 with the "new" installer build. The same machine updated to 11.1.5.5 from 11.1.4.62 with no fuss or bother, too.
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Feb 27, 2014 2:16 PM in response to b noirby turingtest2,Definitely...
More evidence that it is worth a shot anyway!
tt2
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Feb 27, 2014 3:49 PM in response to turingtest2by HRPuffnstuff2013,I'm in the same boat and am still running 11.1.3.8 because I want to know for sure that the new installer is fixed before I attempt to use it.
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Feb 27, 2014 3:55 PM in response to HRPuffnstuff2013by turingtest2,I upgraded a machine at work earlier directly from 11.1.3.8 to 11.1.5.5 without any problems, however I can't tell if it would have failed with the initial 11.1.4.62 installer so that isn't necessarily significant. You can give it a few days if you prefer. At least you now know how to roll back should the need arise.
tt2
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Feb 27, 2014 5:59 PM in response to VAZER10by Mark W P,Just updated to iTunes 11.1.5.5 and the Personal Hotspot function stoped working over USB. Works fine on WiFi.
Windows indicates a missing iPhone driver
Windows 8.1
Looking in - Control Pannel, Devices ad Printers, Unspecified (3)
Apple iPhone
Properties, Hardware - This device is working properly.
Apple Mobile Device USB Driver
Properties, Hardware - This device is working properly.
iPhone
Properties, Hardware
Manufacturer: Unknown
Location: Port_#0004.Hub_#0003
Decice Status: The drivers for this device are not installed. (Code 28)
Attempted to have windows update the driver
No driver found in what I understand to be the correct location.
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Uninstalled and reinstalled iTunes, no change.
iPhone USB Hotspot works on a second computer.
Any sugestions?
Note
Just previous to this the updated iTunes also had trouble seeing the phone, this was corrected be updating the USB driver from the same driver folder.
Asus G75VX laptop
Mark
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Feb 27, 2014 6:37 PM in response to VAZER10by side1,ok, I was on a win 7 machine that was crashing when trying to install 11.4.1
I just installed 11.5.1 and it "appears" to have worked fine.
Thank You apple.. ignore all that cussing I did at you before :-)