can't be heard on iphone 5s
When I call someone or vice versa, they tell me they can't hear me well so can't carry on convrsation. I can be heard if I use speaker but want to know how I can fix this problem. Any suggestions?
iPhone 5s, iOS 7.0.6
User profile for user:
jeremy_v
User level:
Community Specialist
Hi izerblue,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in this article if you can't be heard through a microphone on your iPhone:
- Make sure nothing is plugged in to the jack connector.
- Make sure nothing is blocking any of the microphones (see the pictures below to locate the microphones on your device)
- Make sure none of the microphones is obstructed by dirt or debris.
- Turn the iPhone off and then on.
- Make sure that the latest version of iOS is installed.
- If necessary, find general iPhone hardware troubleshooting suggestions.
- For further assistance, contact Apple Support.
You can find these steps and more information here:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Best,
Jeremy