problem with my ipad

Question

Level 1

0 points

problem with my ipad

i want re active a new mail icloud because i bought it when i do update and restore ask me old email icloud ,i dont know it please i want solve it problem

iPad, iOS 7.0.6, ipad mini (wifi +cellular)

Posted on Feb 27, 2014 9:43 AM

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Answer 1

Demo

Level 10

166,500 points

Feb 27, 2014 10:27 AM in response to EtsHesham

You have to get in touch with the previous owner and ask for their help. Only the previous owner can erase the iCloud details for you. There is nothing that you can so to overcome the iOS 7 Activation Lock.

If you cannot get in touch with the previous owner, your iPad is useless. If you get in touch with him and if he doesn't "remember" his iCloud credentials, ask for a refund.

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Answer 2

EtsHesham Author

Level 1

0 points

Mar 1, 2014 7:31 PM in response to Demo

i want help

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Answer 3

EtsHesham Author

Level 1

0 points

Mar 1, 2014 7:32 PM in response to Demo

This is the only solution I do not know the owner of the old email and I do not have ways to reach him what do I do now I have spent the amount in the purchase of a malformed was working with me and brought about when closing

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Answer 4

SC909

Level 1

39 points

Mar 1, 2014 7:32 PM in response to EtsHesham

What help you need? I don't get it

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Answer 5

EtsHesham Author

Level 1

0 points

Mar 1, 2014 7:34 PM in response to SC909

i want any way to reactive ipad without the first owner

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Answer 6

SC909

Level 1

39 points

Mar 1, 2014 8:30 PM in response to EtsHesham

Sorry but there is no way to activate without original user's iCloud Apple ID/Plassword due to security reason. Just tell original owner to remove your iPad from his/her iCloud account and your good to go. It's one of Apple's strongest security encrypting method to protect the data from fief. Even hacks and jailbreaks won't able to bypass or crack this encryption method.

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