I just redeemed my i tunes gift card and it shows a credit balance on my home page, but when I try and purchase songs, it sends me to security questions...Why can't I simply purchase music with my credit?

I just redeemed my itunes gift card and it shows a credit to my account but when I try and purchase music it sends me to security questions. Why can't I simply buy music with my credit? I answer my security ?'s and it doesn't agree. I just want to buy music with my gifted credit...

Windows 7

Posted on Feb 27, 2014 11:16 AM

Reply
1 reply

Feb 27, 2014 11:17 AM in response to Spooner76

Spooner76 wrote:


I answer my security ?'s and it doesn't agree.


See Here > Apple ID: Contacting Apple for help with Apple ID account security

Ask to speak with the Account Security Team...

Or Email Here > Apple Support iTunes Store Contact


More Info > Apple ID: All about Apple ID security questions


Note:


You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

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I just redeemed my i tunes gift card and it shows a credit balance on my home page, but when I try and purchase songs, it sends me to security questions...Why can't I simply purchase music with my credit?

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