I need a refund for my iCloud Storage because I accidentally purchased it

Question

Duy AVL Author

Level 1

5 points

I need a refund for my iCloud Storage because I accidentally purchased it

Serial Number 5K******DZZ (on the SIM tray)

But i seem on my phone

Serial Number:

I can't active my phone, please help me

Thanks so much

iPhone 4S, iOS 7.0.6

Posted on Feb 27, 2014 5:49 PM

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Answer 1

Kappy

Level 10

362,017 points

Feb 27, 2014 5:51 PM in response to Duy AVL

iCloud- Storage upgrades and downgrades

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Answer 2

Duy AVL Author

Level 1

5 points

Feb 27, 2014 6:18 PM in response to Kappy

Hi Kappy!

Thanks you, but i can't active my phone, and iTurn can't connect to my phone,

Downgrades need login to icloud, but i can't

Please help me.

Thanks

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Answer 3

Kappy

Level 10

362,017 points

Feb 27, 2014 6:26 PM in response to Duy AVL

I'm sorry, but I don't understand what your problem is exactly. Did you check the link the brought your here:

iPhone: Troubleshooting activation issues

iTunes- Turning on Activation-only Mode

iCloud- Find My iPhone Activation Lock in iOS 7

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Answer 4

Duy AVL Author

Level 1

5 points

Feb 27, 2014 7:28 PM in response to Kappy

Hi Kappy

My prolem: I can't remember my ID to active my phone with serial id:

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Answer 5

Kappy

Level 10

362,017 points

Feb 27, 2014 7:27 PM in response to Duy AVL

I'm sorry, but I don't think we can help you. You should not be posting the serial numbers, etc. on an open public forum such as this one.

You might want to contect your cellular provider.

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