5 Replies Latest reply: Feb 27, 2014 7:31 PM by babowa
Niaboc67 Level 1 Level 1

I went to install Flash Player and it said that I had to login through my admin. It asked me for the password, but I don't have it. What can I do to install my Flash Player?

 

 

Thanks


MacBook Pro, iOS 7.0.6
Solved by babowa on Feb 27, 2014 6:21 PM Solved
If it's a mid 2010, then it would have come with Snow Leopard originally. The seller was required to wipe the drive and reinstall the original system and give you the install disks. If you want, you can contact him and tell him that; the licensing agreement states (in part):  Para 3B is applicable. In any case, if he does not respond or doesn't have the install disks, you will need to get them from Apple - call them, give your serial number, and ask for replacement disks. They will send them for a nominal charge. The seller may have great ratings, but he did not do what he should have done. He should not have sold the Mac with Mavericks installed. After you get them, insert the disk, boot up from it by holding the C key while restarting or rebooting, go past the language selection, then go to Disk Utility in the menu bar, choose to wipe the drive completely, and then reinstall. After that, you can update Snow leopard to 10.6.8, and then download Mavericks using your own Apple ID and you'll be good to go. Although it's a pain, you need to do this now as you would never be able to reinstall the OS if needed, nor would you ever be able to update apps as they are all tied to the seller's Apple ID.
  • babowa Level 7 Level 7
    expertise.ipad
    iPad

    Which OS version is on the Macbook and is that the original OS?

     

    And, did the seller give you install disks?

     

    This is important as any OS or app obtained at the app store is tied to the purchaser's Apple ID forever. The seller should have restored the machine back to the original OS, but you should be able to fix that

     

    Post back with the infor I asked for.

     

    FWIW, you are not running iOS on your Macbook.

  • Niaboc67 Level 1 Level 1

    Thanks for the reply. It's a mid 2010, the seller told me he installed the latest Mavricks OS. I bought it from an Ebay seller with a great overall rating, almost like a store.I think this is all legitmate. What should I do?

  • babowa Level 7 Level 7
    expertise.ipad
    iPad

    If it's a mid 2010, then it would have come with Snow Leopard originally. The seller was required to wipe the drive and reinstall the original system and give you the install disks. If you want, you can contact him and tell him that; the licensing agreement states (in part):

     

     

    Screen Shot 2013-06-09 at 10.32.10 PM.png

    Para 3B is applicable.

     

    In any case, if he does not respond or doesn't have the install disks, you will need to get them from Apple - call them, give your serial number, and ask for replacement disks. They will send them for a nominal charge. The seller may have great ratings, but he did not do what he should have done. He should not have sold the Mac with Mavericks installed.

     

    After you get them, insert the disk, boot up from it by holding the C key while restarting or rebooting, go past the language selection, then go to Disk Utility in the menu bar, choose to wipe the drive completely, and then reinstall. After that, you can update Snow leopard to 10.6.8, and then download Mavericks using your own Apple ID and you'll be good to go.

     

    Although it's a pain, you need to do this now as you would never be able to reinstall the OS if needed, nor would you ever be able to update apps as they are all tied to the seller's Apple ID.

  • Niaboc67 Level 1 Level 1

    You're right he did not follow protocol. I just sent an email to the seller about this agreement. Hopefully things go over well and I can at least be reimbured for the OS disks, paid about $700 for this...so I might as well get my moneys worth!


    Thanks again

  • babowa Level 7 Level 7
    expertise.ipad
    iPad

    Good for you and good luck! Post back with the results....