ipad lockedup, won't work

ipod touch,64g,locked up after updatin 11.1. screen shows itunes symbol and usb cord. can't do anything w/device.

iPod touch

Posted on Feb 27, 2014 6:38 PM

Reply
1 reply

Feb 27, 2014 6:41 PM in response to 11Liz

11Liz wrote:


ipod touch,64g,locked up .... screen shows itunes symbol and usb cord.


See Here > http://support.apple.com/kb/HT1808


You may need to try this More than Once... Be sure to Follow ALL the Steps...


11Liz wrote:


after updatin 11.1.


Does this refer to the Version of iTunes you have installed on your computer ?


The current version is 11.1.5


NOTE:


The iTunes App on an iDevice is NOT the same as the iTunes Application for computers

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ipad lockedup, won't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.