Kjones016

Q: My Iphone 5S has not been able too sync with my itunes like it usually does i am on my laptop so what do i do?

My iphone 5s has stopped syncing with my itunes account it says the iphone "Nesha's Iphone" cannot be synced because it can not be found how do i fix this problem FAST.!!

iPhone 5s, iOS 7.0.4

Posted on Feb 27, 2014 8:34 PM

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Q: My Iphone 5S has not been able too sync with my itunes like it usually does i am on my laptop so what do i do?

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  • by Allen A,

    Allen A Allen A Mar 2, 2014 8:29 AM in response to Kjones016
    Community Specialists
    Mar 2, 2014 8:29 AM in response to Kjones016

    Hello Kjones016,

     

     

     

    There may be an issue with iTunes attempt to sync photos to your iPhone. The following article provides information and troubleshooting steps that can help get your iPhone syncing again. If the error message quoted doesn't actually match the message you're recieving, please provide any additional information that you can.

     

     

    Symptoms

    In certain situations, iTunes may display an alert or may be unable to sync photos to an iPod or iOS device. Examples include:

    • This error appears: "The iPhone/iPod touch '[device name]' cannot be synced. The required file cannot be found."

    This article outlines steps to resolve these issues.

    iTunes: Unable to sync photos

    http://support.apple.com/kb/TS3697

     

     

     

    Cheers,

    Allen