iMac Black Squares, Transparent Menu

Question

I was using Adobe CS5 when suddenly my iMac starts acting strange: the finder windows are black, or have black squares and red lines behind the icons, the menus are transparent.But the computer Works fine in safe mode.  I erased HD and reinstalled Mountain Lion, everything was back to normal until I installed CS5 again, and it went back to the same issue. Apple Customer care was awesome, but couldn&#x27;t fix the issue, concluding it might be an Adobe broken drive. I called Adobe, they do not have live support for CS5 and told me to post on Adobe forum. Before I do that, I was wondering if anyone had this issue w/o Adobe installed.

Eric Root · Answer

If it works in the Safe Mode, it may be a 3rd party application affecting it.Trying running this program and then copy and paste the output in a reply. Please use copy and paste as screen shots can be hard to read.Etrecheck – System Information

SARA0101 · Answer

Hi Eric, Thanks for your reply, I ran the program in safe mode and below is the output. Hoping I did not leave in any personal info (I erased the HD#, not sure if that matters).Hardware Information:          iMac (27-inch, Late 2009)          iMac - model: iMac10,1          1 3.06 GHz Intel Core 2 Duo CPU: 2 cores          8 GB RAMVideo Information:          ATI Radeon HD 4850 - VRAM: 512 MBSystem Software:          OS X 10.8.5 (12F45) - Uptime: 0 days 0:47:51Disk Information:          Hitachi HD (# - comment: I erased #) disk0 : (1 TB)                    disk0s1 (disk0s1) &lt;not mounted&gt;: 209.7 MB                     Macintosh HD (disk0s2) / [Startup]: 999.35 GB (981.93 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB           OPTIARC DVD RW AD-5680H  USB Information:          Apple Internal Memory Card Reader           Apple Inc. BRCM2046 Hub                     Apple Inc. Bluetooth USB Host Controller           Apple Inc. Built-in iSight           Apple Computer, Inc. IR Receiver FireWire Information:Thunderbolt Information:Launch Daemons:          [System] com.adobe.SwitchBoard.plist 3rd-Party support linkLaunch Agents:          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link          [System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link          [System] com.adobe.CS5ServiceManager.plist 3rd-Party support linkUser Launch Agents:          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support linkUser Login Items:          NoneInternet Plug-ins:          QuickTime Plugin: Version: 7.7.1          AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! UpdateAudio Plug-ins:          AirPlay: Version: 1.7 - SDK 10.8          iSightAudio: Version: 7.7.1 - SDK 10.8iTunes Plug-ins:          Quartz Composer Visualizer: Version: 1.4 - SDK 10.83rd Party Preference Panes:          NoneOld Applications:          NoneTime Machine:          Time Machine not configured!Top Processes by CPU:               1%          EtreCheck               1%          WindowServer               0%          Adobe Photoshop CS5               0%          fontd               0%          WebProcessTop Processes by Memory:          246 MB          WebProcess          238 MB          Adobe Photoshop CS5          180 MB          Safari          115 MB          WindowServer          98 MB          FinderVirtual Memory Information:          895 MB          Free RAM          1.52 GB          Active RAM          323 MB          Inactive RAM          5.29 GB          Wired RAM          274 MB          Page-ins          0 B          Page-outs

Eric Root · Answer

I don&#x27;t see anything that is a normal trouble maker. I think you got it right in your first post - CS5 seems to be causing the problem since it ran okay until you re-installed the program.

SARA0101 · Answer

UPDATE:I just erased HD again and reinstalled Mountain Lion, and the problem is already showing. I cannot see the language menu, but the voiceover is telling me that I am on the table (which is outlined, so I can see there is something there) but I cannot see the language options. So it can&#x27;t be adobe. What else can it be?