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Can't sync contacts on iCloud with my phone/Address Book?

How do I get my contacts on iCloud to sync onto my phone/Address Book? I looked up in here how to do that and only found a file that starts with the assumption that there is already an iCloud account set up in Contacts. (http://https://discussions.apple.com/docs/DOC-2771) When I set up to sync my phone with iTunes, I see an option to back up what's on my phone to iCloud, but nothing going the other way.


I found another thread that mentioned that it might have to do with an older operating system. My computer is about 4-5 years old, I'm running Snow Leopard, I've got 10.6.8 for my OS X, and I can't get any higher version to show up in my software update search.


Where do I go from here?

iPhone 4S, iOS 7.0.1

Posted on Feb 28, 2014 9:35 AM

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Posted on Feb 28, 2014 12:57 PM

You can't sync contacts on your Mac with iCloud running Snow Leopard (10.6.8). That requires Lion (10.7.5) or higher. If your system can't run this, you'll have to go to turn of contact syncing with iCloud and either start syncing them with iTunes, or use an alternative service such as a Google contacts. You could, for example, go to Settings>iCloud on your phone, turn contacts off, choose Keep on My iPhone when prompted, then set up a Gmail account and sync them as explained here: https://support.google.com/mail/answer/2753077?hl=en.

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Feb 28, 2014 12:57 PM in response to Momnipotence

You can't sync contacts on your Mac with iCloud running Snow Leopard (10.6.8). That requires Lion (10.7.5) or higher. If your system can't run this, you'll have to go to turn of contact syncing with iCloud and either start syncing them with iTunes, or use an alternative service such as a Google contacts. You could, for example, go to Settings>iCloud on your phone, turn contacts off, choose Keep on My iPhone when prompted, then set up a Gmail account and sync them as explained here: https://support.google.com/mail/answer/2753077?hl=en.

Can't sync contacts on iCloud with my phone/Address Book?

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