Q: Why is my MackBook Pro suddenly crashing all the time?
Hello,
After upgrading to OS X 10.9.2 yesterday, my MacBook Pro (15-inch, early 2011 model) has crashed many (>10) times.
Specs:
Processor 2,2 GHz Intel Core i7
Memory 8 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 512 MB
Software OS X 10.9.2 (13C64)
There is also an AMD Radeon HD 6750M graphics card.
Disk: Samung 512GB SATA 6Gb SSD 830 Series
When it happens it can be in a way such that everything freezes, even the mouse cursor, or it can be by switching to a grey or blue screen.
It has happened several times in connection with inserting the cable for my external monitor at work or my TV at home.
I tried running Disk Utility, both Repair Disk (which repaired 2 problems on my disk) and Repair Disk Permissions, which found a number of problems.
That seemed to help for a long while. But then a new crash occured.
Running Repair Disk Permissions again finds some of the same problems again, which are related to Printers and/or GPU!
Example report from Repair Disk Permissions:
"Repairing permissions for “Macintosh HD”
Group differs on “Library/Printers/InstalledPrinters.plist”; should be 80; group is 0.
Permissions differ on “Library/Printers/InstalledPrinters.plist”; should be -rw-rw-rw- ; they are -rw-r--r-- .
Repaired “Library/Printers/InstalledPrinters.plist”
Group differs on “private/var/db/GPURestartReporter”; should be 0; group is 80.
Permissions differ on “private/var/db/GPURestartReporter”; should be drwxr-xr-x ; they are drwxrwx--- .
Repaired “private/var/db/GPURestartReporter”
Permissions repair complete"
About 4 weeks ago it crashed completely, and showed some graphics failures, and I was not able to boot up.
It was sent to repair, and they ended up installing a whole new logic board!
Before that I had no problems with crashing or freezing.
Thanks,
Ulrik
MacBook Pro, OS X Mavericks (10.9.2)
Posted on Feb 28, 2014 2:46 PM
Running Repair Disk Permissions again finds some of the same problems again, which are related to Printers and/or GPU!
Example report from Repair Disk Permissions:
"Repairing permissions for “Macintosh HD”
Group differs on “Library/Printers/InstalledPrinters.plist”; should be 80; group is 0.
Permissions differ on “Library/Printers/InstalledPrinters.plist”; should be -rw-rw-rw- ; they are -rw-r--r-- .
Repaired “Library/Printers/InstalledPrinters.plist”
Group differs on “private/var/db/GPURestartReporter”; should be 0; group is 80.
Permissions differ on “private/var/db/GPURestartReporter”; should be drwxr-xr-x ; they are drwxrwx--- .
Repaired “private/var/db/GPURestartReporter”
Permissions repair complete"
That is completely normal for Macs and has been for many years. Apple considers those to be messages and not errors.
After upgrading to OS X 10.9.2 yesterday, my MacBook Pro (15-inch, early 2011 model) has crashed many (>10) times.
....<skip>....
When it happens it can be in a way such that everything freezes, even the mouse cursor, or it can be by switching to a grey or blue screen.
It has hapened several times in connection with inserting the cable for my external monitor at work or my TV at home.
About 4 weeks ago it crashed completely, and showed some graphics failures, and I was not able to boot up.
It was sent to repair, and they ended up installing a whole new logic board!
Before that I had no problems with crashing or freezing.
Do you have the crashes if you plug in the external monitor before booting your Macbook Pro or only if you attach them when the computer is already running? In either case it sounds like an electro-mechanical problem most likely a bad port connection in the machine, perhaps the result of swithching out the logic board. I hate to say this, but I think it is time to send your Macbook Pro back for further repairs.
Posted on Feb 28, 2014 3:18 PM