HT204406: Get help with iTunes Match

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Arccctwc

Q: I bought iTunes Match enabled it on my ipad now the 1800 songs in my library are gone and all I have is the music my daughter purchased from itunes how can I get them back. for her ipad.

I have ipad 3 & daughter new ipad mini with RD. She has nano and I have classic. Her nano syncs to her own laptop and mine to my desktop. I bought iTunes Match and authorised both iPads and both iPods. I have now enabled iTunes Match in my ipad and was warned it would replace my library. I pressed "enable" and now the 1800 songs in my library are gone and all I've got is the music my daughter bought from iTunes. What have I done wrong and how can I get my songs back. When I bought iTunes Match I got 1 e-mail confirming subscription and another providing receipt but nothing else no links etc. any assistance would be appreciated.

 

Arccctwc

iPad, iOS 7.0.5

Posted on Feb 28, 2014 2:22 PM

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Q: I bought iTunes Match enabled it on my ipad now the 1800 songs in my library are gone and all I have is the music my daughter purc ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Feb 28, 2014 11:42 PM in response to Arccctwc
    Level 10 (134,976 points)
    iTunes
    Feb 28, 2014 11:42 PM in response to Arccctwc

    You can only upload music from your computer's iTunes, you can't do it from an iOS device - when you subscribe to iTunes Match on your computer it should have scanned your music library on it and matched or uploaded any non-iTunes purchased music to it.

     

    Do you have copies of those tracks anywhere e.g. on an iOS device or on your backup of your downloads/library ? If they are iTunes purchases then they should be in the cloud. If they were copied from CDs or bought from other sources then if they are only on an iOS device (i.e. you don't have them on a backup) then there are some programs listed half-way down this page which should be able to copy them back : https://discussions.apple.com/docs/DOC-3991

     

    Subscribing to iTunes Match : http://support.apple.com/kb/HT4914

     

    Using Match on an iOS device : http://support.apple.com/kb/HT5637