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iah1

Q: Error "The disk you inserted was not readable by this computer" AND OS X 10.9.2

I started getting the error "The disk you inserted was not readable by this computer." immediately after updating to OS X 10.9.2.  Now occurs everytime at boot up or reboot.  Anyone else having this issue?  Anyway to easily resolve?  It is not clear what drive the message is referring to as all drives appear to be functional when I select them

iMac (27-inch Late 2009), OS X Mavericks (10.9.2)

Posted on Feb 28, 2014 3:25 PM

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Q: Error "The disk you inserted was not readable by this computer" AND OS X 10.9.2

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  • by Thunder83,

    Thunder83 Thunder83 Apr 26, 2014 9:10 AM in response to iah1
    Level 1 (4 points)
    iPhone
    Apr 26, 2014 9:10 AM in response to iah1

    Finally, I think I solved the issue. Finger crossed.

     

    Please note, I always used HDD via fw800 and (dunno why) Smartware never mounted on iMac startup but only after a freeze.

     

    What I did:

    - I installed last december 2013 fw update for my MyBook via USB (I had an old fw)

    - Then, after installation, I noticed smartware cd wasn't hidden (with fw800 was hidden)

    - I downloaded the app from WD website to prevent Smartware image always mounting on startup

    - The app, actually, asked me if I would like to prevent mounting and I accepted

    - Turned off MyBook, changed usb with fw800 and stopped iMac

    - On next startups, no more 'the disk inserted...' message appearing

     

    So, I think the problem is related to that damned image always mounting.

     

    Please, try, and lemme know! Sorry for my english, I'm italian... I know my english isn't perfect......

  • by paulhpha,

    paulhpha paulhpha Apr 27, 2014 11:26 AM in response to Thunder83
    Level 1 (0 points)
    Apr 27, 2014 11:26 AM in response to Thunder83

    I tried this approach and installed the updated FW for WD My Book Studio for Mac downloaded yesterday.

    When I rebooted with USB connection no error message. When I switched to FireWire 800 after shutdown and rebooted the error message is back.

    What app did you install to prevent "smartware" from mounting?

    Where did you find it?

    Thank you

  • by Thunder83,

    Thunder83 Thunder83 Apr 27, 2014 11:47 AM in response to iah1
    Level 1 (4 points)
    iPhone
    Apr 27, 2014 11:47 AM in response to iah1

    It's important after fw update to install the app provided by WD in support area of their website. Without the app I mentioned before the error message still appears. The app is Virtual CD Manager.

  • by paulhpha,

    paulhpha paulhpha Apr 27, 2014 12:19 PM in response to Thunder83
    Level 1 (0 points)
    Apr 27, 2014 12:19 PM in response to Thunder83

    Ecco La, Bravo!!!!

     

    First updated Firm Ware via USB for my model selected on WD support Download Page.

    Rebooted, no error message.

    Downloaded and installed Virtual CD (VCD) Manager for Mac and selected disable VCD during install.

    Unplugged USB, Power Cycled Drive, Plugged back in and Rebooted, no error message.

    Shut down, unplugged drive, replaced USB with Firewire 800.

    Powered up and booted up, no error message!

     

    Thank you very much, that was so annoying.

  • by Thunder83,

    Thunder83 Thunder83 Apr 27, 2014 2:09 PM in response to iah1
    Level 1 (4 points)
    iPhone
    Apr 27, 2014 2:09 PM in response to iah1

    I'm happy to hear that!

  • by stevefromblandford forum,

    stevefromblandford forum stevefromblandford forum Apr 28, 2014 12:40 PM in response to paulhpha
    Level 1 (0 points)
    Apr 28, 2014 12:40 PM in response to paulhpha

    Well, none of that worked for me.  Just spent an hour of my life downloading files and having more error or "Disk not found" messages. Waste of space. I'm ditiching the whole thing and will just write everything down on post-its.

     

    Sorry guys, but this is not intutive nor user-friendly. I wish I'd stuck with the abacus.

  • by stevefromblandford forum,

    stevefromblandford forum stevefromblandford forum Apr 28, 2014 12:42 PM in response to Thunder83
    Level 1 (0 points)
    Apr 28, 2014 12:42 PM in response to Thunder83

    Virtual CD Manager crashes and will not open. When I look at the "Report" I get alphabetti-spaghetti.

  • by stevefromblandford forum,

    stevefromblandford forum stevefromblandford forum Apr 28, 2014 1:16 PM in response to stevefromblandford forum
    Level 1 (0 points)
    Apr 28, 2014 1:16 PM in response to stevefromblandford forum

    This is what I get:

    Drive connected and  a helpful "No drive found" message after the scan. This is annoying.

  • by FelixKC,

    FelixKC FelixKC May 10, 2014 1:12 AM in response to Thunder83
    Level 1 (0 points)
    May 10, 2014 1:12 AM in response to Thunder83

    I found that connect to usb and unmount the Virtual CD, than shutdown the system. Reconnect to fw800, Bootup the system. the message go away.

     

    I try reconnect to usb and shutdown the system without unmount the Virtual CD, the message came back.

    So I unmount the Virtual CD, use the smartware to disable the Virtual CD.

     

    I found that "unmount the Virtual CD before shutdown" is important.

  • by Burton_P,

    Burton_P Burton_P Jun 3, 2014 6:05 PM in response to iah1
    Level 1 (0 points)
    Jun 3, 2014 6:05 PM in response to iah1

    I found that all I needed to do to resolve the problem was to install this WD update: http://wdc.com/wdproducts/wdsmartwareupdate/wdsmartware.asp?id=wdfGeneric&os=mac

     

    Rebooted, and the message did not reappear.  Turned system off and then back on.  Still good.  I then uninstalled the WD software to test if the problem would return.  It did not.

     

    So far all is good.

     

    FYI, I'm running OS X 10.9.3 on an early 2009 iMac.

  • by bMacII,

    bMacII bMacII Jun 27, 2014 2:58 PM in response to iah1
    Level 1 (0 points)
    Jun 27, 2014 2:58 PM in response to iah1

    I started getting this message after having to do a wipe and re-install the OS. My WD back up drive mounts same as always but my CF cards bring this error up through my Lexar card reader. The files show up with the card in the camera and camera plugged in. Of course this is not the most functional way to transfer files so I'd like to fix the issue.

     

    Anyone?

  • by bacpac,

    bacpac bacpac Jul 12, 2014 12:17 AM in response to Burton_P
    Level 1 (5 points)
    Jul 12, 2014 12:17 AM in response to Burton_P

    Thanks for this link.  Updating the WD Smartware software fixed the problem.

    (OS X 10.9.4, on a late 2009 iMac)

  • by someotherandomguy,

    someotherandomguy someotherandomguy Feb 19, 2015 11:11 AM in response to iah1
    Level 1 (0 points)
    Feb 19, 2015 11:11 AM in response to iah1

    If the options listed above does not work for you, try opening your mac, unplug the hard drive. Plug it back in, and try erasing it again. Although this is a last resort option, it worked in my situation twice. good luck And don't forget to back up as always!

  • by someotherandomguy,

    someotherandomguy someotherandomguy Feb 25, 2015 2:06 AM in response to someotherandomguy
    Level 1 (0 points)
    Feb 25, 2015 2:06 AM in response to someotherandomguy

    never mind. forgot to create an image for the disk...

  • by mbudoloski,

    mbudoloski mbudoloski Nov 30, 2015 2:17 PM in response to bMacII
    Level 1 (0 points)
    Nov 30, 2015 2:17 PM in response to bMacII

    I had the same problem with 2.5 TB of music and film editing about to be lost.  I freaked out for a while and then I did this...

    -disk utility(make sure HD is not plugged into mac)

    -plug in HD

    -verify disk

    -repair disk

    -boom fixed

    I think the reason for the problem is that I had daisy chained the HD to another external HD which was plugged into my Imac which was running yosemite(worst thing I ever did) and somehow that combination tripped a switch but all good now (fingers crossed)

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