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Help!My iPhone 4 is stuck in recovery mode. iTunes does not recognize my phone any more, therefore I am unable to restore it and unlock it and get it set up again. Please help! I do have all my info backed up on iCloud.

I synced my iPhone 4 and now I am stuck in recovery mode. iTunes does n

iPhone 4, have backup on iCloud

Posted on Feb 28, 2014 4:39 PM

Reply
1 reply

Feb 28, 2014 4:52 PM in response to miamimom44

iOS: Device not recognized in iTunes for Windows

Click the link for full instructions: http://support.apple.com/kb/ts1538


5. Verify that the Apple Mobile Device USB Driver is installed


If the device is not recognized while in Recovery Mode

Note: If your device is working on its own and is not in recovery mode, this set of steps is not for you; do not manually place the device into recovery mode.

Your device may not be recognized while in recovery mode. This can happen during an update or restore of your device. Typically when your device is in recovery mode, it will show the "Connect to iTunes" logo on its display. If iTunes does not recognize the device when in this state, try the following:

  1. Open the Device Manager:
    Windows XP: Click Start > Run. In the resulting dialog, type devmgmt.msc and press Return.
    Windows Vista or Windows 7: Click Start. In the dialog, type devmgmt.msc and press Return on the keyboard. If Windows needs your permission to continue, click "Continue".
    Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type devmgmt.msc, and press Return.
  2. Click the plus ➕ icon (Windows XP and Vista) or the disclosure triangle (User uploaded file) (for Windows 7 and 8) next to Imaging Devices, Other Devices, Portable Devices, and Universal Serial Bus Controllers to expand these sections.
  3. Check these sections for one or more entries called Apple Mobile Device (Recovery Mode). These entries may or may not have exclamation marks on them similar to the following:

If you see only one "Apple Mobile Device USB Driver" entry that has no errors on it:

If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them:

Help!My iPhone 4 is stuck in recovery mode. iTunes does not recognize my phone any more, therefore I am unable to restore it and unlock it and get it set up again. Please help! I do have all my info backed up on iCloud.

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