6 Replies Latest reply: Mar 1, 2014 4:43 PM by robotninjadude
robotninjadude Level 1 (0 points)

Itunes will not launch, no error message (windows xp, itunes 10.7.0.21)

 

Yeah

  • b noir Level 9 (72,060 points)

    itunes 10.7.0.21

     

    Try to launch your QuickTime Player. If that fails to launch too, try updating your QuickTime Player to the most recent version. Does iTunes launch properly now with the updated QuickTime in place?

  • robotninjadude Level 1 (0 points)

    I have already updated quicktime to its latest verision, i did try to open quicktime though- and quicktime was launched successfully.

    Unfortunetly this has not absolved my itunes issue, iTunes will not open.

  • b noir Level 9 (72,060 points)

    I have already updated quicktime to its latest verision, i did try to open quicktime though- and quicktime was launched successfully.

     

    Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?

     

    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

  • robotninjadude Level 1 (0 points)

    Hold on, let me make sure i have this correct...

  • robotninjadude Level 1 (0 points)

    OK, so i cannot enter into iTunes safe mode, whilst monitoring proccesses in the task manager I noticed that itunes will only stay open if i keep my fingers on shift and control-i dont know if that is worth mentioning- the proccess promptly ends after the release of the said keys, (I tried both the shift control keys on either side of the keyboard-same result) so i am stuck there.

     

    P.S.

    This version of iTunes had previously worked before, I uninstalled everything apple related after noticing how many processes (-id est-) /applications, were using up my memory.

    afterwards I had need for iTunes, (i needed to wipe my iDevice) I reinstalled and this problem has arisen.

  • robotninjadude Level 1 (0 points)

    I am still having issues, and i am considering formating this piece of junk.

     

    Any advice?