HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors

caswayhan

Level 1 (0 points)

Q: Error 12894 comes up when I try to watch a down loaded movie, never had this issue before ? Anyone have an idea ?

Hi I down loaded (rented) 2 movies from ITunes. I do this regularly and have never had an issue. When I go to watch it comes up with the error code 12894. Then goes back to the beginning. Does anyone have an idea or ever experienced this before ?

iPad mini Wi-Fi, iOS 7.0.6

Posted on Mar 1, 2014 7:13 AM

I have this question too

Q: Error 12894 comes up when I try to watch a down loaded movie, never had this issue before ? Anyone have an idea ?

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by King_Penguin,

King_Penguin Mar 1, 2014 7:31 AM in response to caswayhan
Level 10 (135,689 points)

iTunes

Mar 1, 2014 7:31 AM in response to caswayhan

I can't find anything on here about what the error means, nor any solutions (apart from a reply from one of Apple's community specialists on here to user contact iTunes Support).

You can contact iTunes Support via the 'report a problem' page : http://reportaproblem.apple.com

Or you can try contacting Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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by caswayhan ,Helpful

caswayhan Mar 2, 2014 3:26 AM in response to King_Penguin
Level 1 (0 points)

Mar 2, 2014 3:26 AM in response to King_Penguin

Thanks King Penguin Itunes are crediting my account it appears to be something with the movies, as I can watch others no problems, bit strange ? Thanks for your help !
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HT203174: iTunes: Possible iTunes Store errors

Q: Error 12894 comes up when I try to watch a down loaded movie, never had this issue before ? Anyone have an idea ?

All replies Helpful answers

by King_Penguin,

by caswayhan ,★Helpful

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by caswayhan ,Helpful