Apple ID 2-step verification SMS in Canada

Question

Level 1

5 points

Apple ID 2-step verification SMS in Canada

I'm trying to set up Apple ID 2-step verification in Canada.

Everything seems to work just fine, and I've added several trusted devices, and printed my recovery key, etc.

The problem is that the website suggests adding SMS-capable devices as trusted devices. So far I've tried three different devices, with 3 different carriers, and none has received the verification SMS message from Apple. I've waited more than 24 hours for it to arrive, and it doesn't.

No problem sending SMS messages to these three phones from the

Posted on Mar 1, 2014 8:04 AM

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Answer 1

hydrate

Level 1

4 points

Mar 29, 2014 9:35 AM in response to MiG29

Hi MiG29

None of my friends get the codes either. We are scattered across Rogers, telus and fido and have iphone 4-5s. Don't know what the problem is but it's not just you. Also, google 2 step works flawlessly on all our devices. Hopefully apple will fix this soon or someone comes up with a fix.

Cheers

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Answer 2

avmsam

Level 1

14 points

Apr 17, 2014 4:36 PM in response to MiG29

i'm on telus and having same issue.

i knew this was an issue back in 2013 when this feature launched but since then Apple has officially listed Canada and most of it's carriers on it's supported list for two step sms verificiation so i thought the issue would have been solved.

http://support.apple.com/kb/HT5593

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Answer 3

hydrate

Level 1

4 points

Apr 17, 2014 4:52 PM in response to avmsam

Hi avmsam,

I actually got mine working by just going in and deleting my phone number and re-entering it in the appleid website. I have done this several time in the past and it did not work but it did this time. Best of luck.

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Answer 4

avmsam

Level 1

14 points

Apr 17, 2014 5:38 PM in response to hydrate

i just tried that, didn't work. i'll give it another go tomorrow or so.

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