pricey091

Level 1 (0 points)

Q: Why won't my iPhone connect to wifi after I changed to open DNS on my laptop and desktop?

Hello,

I recently changed the DNS server (ip4) on my laptop and desktop computer to an open DNS 208.67.222.222, they are both connected to my home wifi and I didn't configure the home wifi with the open DNS.

My iPhone has now stopped connecting to the home network and won't re-connect. I tried to change the DNS on my iPhone and realised this was a bad idea as it has now wiped the original DNS, Router, Search Domain and Client ID that I had before and I have no idea how to get them back. All it detects are the IP Address and Subnet Mask.

Can someone please tell me how I can get my iPhone to connect?

I know that changing the DNS on the laptop etc shouldn't affect it.

I am running windows 7 on my computer.

I have already tried resetting the network connection on my iPhone, before you recommend it!

iPhone 5, iOS 7.0.6

Posted on Mar 1, 2014 7:50 AM

I have this question too

Q: Why won't my iPhone connect to wifi after I changed to open DNS on my laptop and desktop?

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Helpful answers

by sterling r,

sterling r Mar 3, 2014 11:44 AM in response to pricey091
Community Specialists

Mar 3, 2014 11:44 AM in response to pricey091
Hey there pricey091,

It sounds like you are having issues connecting to your Wi-Fi network even after resetting your network connections. I recommend you try these steps from the article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Restart your iOS device.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

If that does not get you connected here is an article outlining the recommended Wi-Fi settings for your iOS device:

iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199

Thank you for using Apple Support Communities.
Regards,
Sterling
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