When I click on many of the songs in my purchased song history I get the message "The item you've requested is not currently available in the U.S. store." HOWEVER, when I search iTunes they ARE in fact in the iTunes store.

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jwight Author

Level 1

0 points

When I click on many of the songs in my purchased song history I get the message "The item you've requested is not currently available in the U.S. store." HOWEVER, when I search iTunes they ARE in fact in the iTunes store.

This is occuring for both old and recent downloads.

MacBook Pro, OS X Mavericks (10.9)

Posted on Mar 1, 2014 8:09 AM

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Answer 1

sterling r

Community Specialist

Mar 3, 2014 9:29 AM in response to jwight

Hello jwight,

It sounds like you are unable to download your purchased content, but you can find it without issue in the iTunes Store. I recommend signing out of your iTunes account with the following article:

iTunes 11 for Mac: Manage your iTunes Store account

http://support.apple.com/kb/PH12299

Then restart your computer, sign back in and try to download the purchase again.

If the issue persists, I would report an issue to the iTunes Support team with the following article:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/ht1933

Thank you for using Apple Support Communities.

All the best,

Sterling

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