Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone 5 home button not working and apple guys refused to replace my phone bcoz it has 1 de

Iphone 5 under warranty

is having faulty home button but apple guys refused to replace it bcoz there is 1 mm dent on it

iPhone 5, iOS 7.0.4

Posted on Mar 1, 2014 10:15 AM

Reply
3 replies

Mar 1, 2014 2:50 PM in response to Sumit289

Hey Sumit289,

How are you today?


If all else fails with getting a replacement or you don't want to replace all of your software you can easily fix it yourself.


I just recently bought a kit for the same reason for an iPhone 5 and was able to be up and running within 20 minutes. I've always heard that you could not fix them your self, but apparently that is incorrect.


I used tvc-mall.com, but there are many other suppliers of Apple OEM parts, this is what it cost me.


tools are Item NO. TOOL-352 $11

buttons: Item NO: I5-9152A - Black $1.21

Item NO: I5-9152B - White $1.21

"Home Button Holder" Item NO.: IPHONE5-921 -if that's what's broke -$0.23


Good Luck, also per the agreement of using this forum "I must tell you that I have no connection to the seller I used to buy the parts and will receive no financial gain"


<Edited By Host>

my iphone 5 home button not working and apple guys refused to replace my phone bcoz it has 1 de

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.