Q: The fingerprint on my iPhone 5S never worked from the time I purchased.
I purchased the iPhone 5S from the ATT Store, Wilkes Barre Twnship, PA. The finger print did not work from the time of purchase. Sometimes it works and most of the time it does not work. I know how to add the finger print. Do I need to install an app to get the finger print to work. My friend has friends who also have the iPhone 5S and everyone is having the same issue. Is Apple pretending there is a finger print.
Posted on Mar 1, 2014 10:30 AM
by John Galt,Solvedanswer
Mac OS X
If it never worked, you should not have accepted the iPhone.
If it works "sometimes" it may be the same problem that has been known to affect a large number of users. Apple is allegedly working on an update to address it.
Posted on Mar 1, 2014 11:10 AM