6 Replies Latest reply: Mar 1, 2014 3:01 PM by Chris CA
Noreen Hetro Level 1 Level 1 (0 points)

I purchased the iPhone 5S from the ATT Store, Wilkes Barre Twnship, PA.  The finger print did not work from the time of purchase.  Sometimes it works and most of the time it does not work.  I know how to add the finger print.  Do I need to install an app to get the finger print to work.  My friend has friends who also have the iPhone 5S and everyone is having the same issue.  Is Apple pretending there is a finger print.