My icloud password say incorrect but it is the right one

My icloud password say incorrect but it is the right one

iPad, iOS 7.0.5

Posted on Mar 1, 2014 12:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2014 2:51 PM

Hello Chaz1983,


Thank you for using Apple Support Communities.

For more information, take a look at:


iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7

http://support.apple.com/kb/TS5207


  1. go to Settings > iCloud.
  2. Scroll down and tap Delete Account, then enter your previous Apple ID and password.


Have a nice day,

Mario

4 replies
Question marked as Top-ranking reply

Mar 3, 2014 2:51 PM in response to Chaz1983

Hello Chaz1983,


Thank you for using Apple Support Communities.

For more information, take a look at:


iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7

http://support.apple.com/kb/TS5207


  1. go to Settings > iCloud.
  2. Scroll down and tap Delete Account, then enter your previous Apple ID and password.


Have a nice day,

Mario

Feb 24, 2017 11:40 PM in response to Chaz1983

I'm having the same problem. I even logged out of icloud, and logged back in and it's not accepting both my old and new password (I reset my password because it kept saying that the password was incorrect). But when I log into apple community with my apple ID and password (that's been reset), it works. But my Mac Book Pro won't accept it... Will there be an update to fix this bug?

Feb 25, 2017 10:55 AM in response to kpyouri

Have you tried a restart or logged out and then in? See if you can sign in in the Safe Mode.


Safe Mode - About El Capitan also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

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My icloud password say incorrect but it is the right one

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