Getting "You are not authorized to view this page"

Question

Level 1

10 points

Getting "You are not authorized to view this page"

This is the error message I get when trying to open: http://studentportal.vbschools.com/teacherinfo/default.aspx

I should be getting a login window. I can open in IE but not in Safari. I need to work with several of our studentportal sites at home. Suggestions?

My other companions using Macs don't have this problem but they are using a new machine.

You are not authorized to view this page

You do not have permission to view this directory or page using the credentials that you supplied because your Web browser is sending a WWW-Authenticate header field that the Web server is not configured to accept.
Please try the following:

Contact the Web site administrator if you believe you should be able to view this directory or page.
Click the Refresh button to try again with different credentials.
HTTP Error 401.2 - Unauthorized: Access is denied due to server configuration.
Internet Information Services (IIS)

Technical Information (for support personnel)

Go to Microsoft Product Support Services and perform a title search for the words HTTP and 401.
Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled About Security, Authentication, and About Custom Error Messages.

iMac G5 flat panel, Mac OS X (10.3.9), Safari 1.3.2

Posted on Aug 10, 2006 6:18 PM

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Answer 1

Marty J

Level 4

3,020 points

Aug 10, 2006 6:23 PM in response to Deborah Dunn

I'm running Safari 2.0.4, and I can access it fine. If you want to use Safari to view it, it looks like you'll have to update your Safari version (which would entail upgrading to OS X 10.4).

Have you tried viewing it in Camino?

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Answer 2

andyBall_uk

Level 7

20,526 points

Sep 28, 2006 3:27 AM in response to Deborah Dunn

Hi Deborah ( & craigwoos )

you cold try using the Debug Menu - UserAgent - enabled via a Terminal command or 3rd party app, as detailed in this thread

or just try Camino or Firefox browsers, which often just work when Safari struggles, with a web-site written with IE in mind.

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Answer 3

Sep 28, 2006 1:37 AM in response to Deborah Dunn

I'm having the sames problem in a completely unrelated site. I'm not even getting the login window that you would expect with site secures with IIS.

I've tried resetting safari, but no luck. The issue is that until I accidentaly entered an incorrect password in the login screen it worked fine. Having entered an incorrect password the screen now doesn't even appear. 😟

If anyone knows why it would really help.

Thanks
Craig

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Answer 4

Eme

Level 5

5,636 points

Sep 28, 2006 11:59 AM in response to Deborah Dunn

Hi Deborah,

On Safari 1.3.2 Panther, on my fp bubble computer I the same you have posted on your first post.

On Tiger 2.0.4 I get the drop down message log in item you should get.

Sorry this is not much help other then to say it is not just your computer/ system only.
It seems it is the version of Safari we are on as Marty said.
Perhaps you should try Camino or Firefox as he & Andy suggested.

Have you tried with the debug menu enabled as Andy recommended you try?

Good luck. I hope you get it sorted out.
Eme: )

edited by: Eme

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Answer 5

Eme

Level 5

5,636 points

Sep 28, 2006 11:58 AM in response to craigwoos

Hi Craigwoos & Welcome to Apple discussions: )

If you use Auto fill -> Safari preferences-> Security tab->
Name and passwords, or any other boxes you have checked
there, click the Edit button, find the site and delete the item.

Same in Key Chains find the site amd delete the internet password.

Hope this helps some.
Eme;~{)

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