! What do i do?

I try to make an in app purchase in one of my games and i have appstore money to do it but after it asks for my apple id password it ask me security questions about my first car and my first teacher !! I have no idea what those answers are and no way to change them or find out what they are!! What do i do ??

Posted on Mar 2, 2014 12:32 AM

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1 reply

Mar 2, 2014 12:38 AM in response to Bobbycox2425

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312


If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

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! What do i do?

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