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Hi. Why cant i download free music download pro on the app store. I still have 9$ on my itune card balance.

Im having trouble downloading the free music download pro on the app store. Every time i try to download it, it says "your purchased cannot be downloaded this time". Im above 17 and i still have a 9$ balance on my iTunes card.. Please help. I don't have a credit card so I'm using an iTunes card for my purchases..

iPhone 4S, iOS 7.0.4

Posted on Mar 2, 2014 1:43 AM

Reply
1 reply

Mar 2, 2014 1:45 AM in response to ianpaul87

Try This...


Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...


Reset ( No Data will be Lost )


Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...


Wait for the Apple logo to Appear...


Usually takes about 15 - 20 Seconds... ( But can take Longer...)


Release the Buttons...


If no joy..


Contact iTunes Customer Service and request assistance


Use this Link > Apple Support iTunes Store Contact

Hi. Why cant i download free music download pro on the app store. I still have 9$ on my itune card balance.

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