HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

narsih009

Level 1 (0 points)

Q: hi

my name is narsih gudol

eror 3014

pls help me

iOS 7.0.4

Posted on Mar 2, 2014 1:21 AM

I have this question too

Q: hi

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by Texas Mac Man,

Texas Mac Man Mar 2, 2014 9:23 AM in response to narsih009
Level 8 (46,611 points)

Mar 2, 2014 9:23 AM in response to narsih009

Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".

See first link below.

iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694

If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808

 Cheers, Tom
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