my iphone 5c will not do anything but go to itunes screen. and restores dont work they fail. error 4013

Hello Clifton,

Thank you for the details of the issue you are experiencing with your iPhone. I found an article that specifically addresses error 4013.

Follow these steps:

Resolution

Try these steps to resolve the issue:

1. Install the latest version of iTunes.
2. Restart your computer.
3. Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
   
   • Learn more about updating OS X.
   • Learn more about updating Windows.
4. Restore using another USB cable.
5. Restore your device on another computer.

If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.

Learn more about other update and restore errors.

Find the full article here:

iOS: Restore errors 4005, 4013, and 4014

http://support.apple.com/kb/TS5314

Thank you for using Apple Support Communities.

Best,

Sheila M.

What if none of the 5 options work?

What happened when you did as instructed in the paragraph after step 5?

If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.

I used a coworkers computer, problem solved. Weird

Thanks