HT202161: Mac App Store: Finding your purchased apps

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AK-Hiker

Q: Purchased apps do not show in ipad app store

The IOS 7.0.6 update forced me to restore my iPad to factory defaults.  When I tried to  re-download purchased apps from the App Store, no apps showed on the Purchased Apps page.

iPad (3rd gen) Wi-Fi + Cellular (VZ), iOS 7.0.6

Posted on Mar 2, 2014 6:29 AM

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Q: Purchased apps do not show in ipad app store

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  • by applenerd504,

    applenerd504 applenerd504 Mar 2, 2014 8:27 AM in response to AK-Hiker
    Level 1 (112 points)
    Mar 2, 2014 8:27 AM in response to AK-Hiker

    Are you signed in to the App Store with the same account you purchased the apps with?

  • by AK-Hiker,

    AK-Hiker AK-Hiker Mar 2, 2014 9:05 AM in response to applenerd504
    Level 1 (0 points)
    Mar 2, 2014 9:05 AM in response to applenerd504

    I only have one account.  Never had another account.  How do you "sign in to" the App Store?  When I open App Store and tap "Purchased" to open that, all I get is a blank screen regardless of whether "All" or "Not on the iPad" is selected.  I downloaded a couple free apps this morning and they don't show up either.

  • by King_Penguin,Solvedanswer

    King_Penguin King_Penguin Mar 2, 2014 9:20 AM in response to AK-Hiker
    Level 10 (134,181 points)
    iTunes
    Mar 2, 2014 9:20 AM in response to AK-Hiker

    If you've been able to download apps on it then you are signed into your acocunt on it. You haven't changed countries since buying/downloading them ?

     

    Try tapping on your id at the bottom of the Featured tab in the App Store app and sign out of your account, and then sign back in (you should get a Sign In button where your id is currently showing) and see if your apps then show in the Purchased tab

  • by AK-Hiker,

    AK-Hiker AK-Hiker Mar 2, 2014 9:31 AM in response to King_Penguin
    Level 1 (0 points)
    Mar 2, 2014 9:31 AM in response to King_Penguin

    They're back!  Thanks for the help.  Signing out then back in again worked.  I've never looked at the Featured tab, let alone scrolled to the bottom of it to see the sign in/out options so that never occurred to me.