I was updating iPhoto and iMovie on my mac - pauses it - on resuming it says that the password id incorrect - I have tried the email authentication process to regain my password - but never received a mail from apple - naither te apps nor the apple id is working.
Please help. 🙂
<E-mail Edited by Host>
MacBook Pro, OS X Mountain Lion (10.8.5)
Hey chiraggarg,
It sounds like you are not getting the email to reset your password. If you have a rescue email setup for your Apple ID, the reset password email will be sent there and not your Apple ID email address:
When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
You might want to check your other email accounts for the password reset email, including their Spam folders. If you continue to have issues, please contact our Account Security Team:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you reset your password, try downloading the updates for iPhoto and iMovie.
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.
I was updating iPhoto , I was updating iPhoto
