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Mar 4, 2014 8:17 AM in response to Harold the Lion Tamerby matt00,Hey Harold the Lion Tamer,
Thanks for the question. I understand that you are experiencing issues with your iPod nano (7th generation). The following resource outlines basic troubleshooting steps, and tips on the next best steps if your issue is not resolved:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
The Five Rs: Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have an issue with iPod nano. Try these steps one at a time until the issue is resolved. If one of the following doesn't help, read on for solutions to specific issues.
- Reset iPod nano. First, make sure iPod nano is charged. Then press the Sleep/Wake button and the Home button for six seconds, until the Apple logo appears.
- Retry with a different USB port if you cannot see iPod nano in iTunes.
- Restart your computer and make sure that you have the latest software updates installed.
- Download and reinstall iTunes.
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Issue not resolved
If the issue is still not resolved, please read this information on servicing your iPod.
Thanks,
Matt M.