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iMac does not starts once on sleep mode after last Mavericks update... Anyone with the same problem?

Since the last update, when my iMac goes to sleep mode it seems that the mouse or the keyboard can wake it up. I have to do a "hard reset" everytime. Anyone has this type a problem?

iMac, OS X Mavericks (10.9)

Posted on Mar 2, 2014 8:24 AM

Reply
2 replies

Mar 2, 2014 2:27 PM in response to JFlower6

Step 1

Take all the applicable steps in this support article. That's the starting point for any further efforts to solve the problem.

Step 2

If you're running OS X 10.8.5 or earlier, from the menu bar select

 ▹ System Preferences... ▹ Accessibility

If the checkbox at the bottom marked

Enable access for assistive devices

is checked, uncheck it and test.

If you're running OS X 10.9 or later, select

 ▹ System Preferences... ▹ Security & Privacy ▹ Privacy ▹ Accessibility

If any applications are listed on the right and have a checked box next to them, uncheck all the boxes and test. You may first have to click the padlock icon in the lower left corner of the window and authenticate as an administrator to unlock the settings.

Step 3

Disconnect all wired peripherals except those needed to boot, if any. Be sure to disconnect all USB hubs. If you use a keyboard or mouse plugged into a hub, plug the devices directly into a built-in USB port and remove the hub. Test.

Step 4


If you have more than one user account, you must be logged in as an administrator for this step.

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

In the Console window, look under the heading DIAGNOSTIC AND USAGE INFORMATION on the left for Diagnostic and Usage Messages. If you don't see that heading, select

View Show Log List

from the menu bar. In the search box in the window's toolbar, enter "powerd" (without the quotes.) Select the last few messages that appear, if any, and copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

Mar 29, 2014 10:22 PM in response to Linc Davis

Linc - I have done everything you suggested including the SMC & NVRAM fixes. Nothing has worked.

I have been making sure every app is shut down before I either put my iMAC to sleep or let it go to sleep itself.

I now have to restart with the power button - or sometimes I even have to just unplug it - wait the 30 seconds then plug back in & power up. Later in the day after it has gone to sleep itself - it will not wake up. Very frustrating. Always woke up immediately before Mavericks update or upgrade - Honestly cannot remember when this all started - but for sure after the Mavericks upgrade.


I have copied the console from part of today. So at 9:59 iMAC would not wake up after sleeping since 2:00 or so today.


HELP !


Judie




2014-03-29 2:42:20.709 PM UserEventAgent[182]: com.apple.message.domain: com.apple.usage.app_activetime

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2014-03-29 2:42:20.709 PM UserEventAgent[182]: com.apple.message.domain: com.apple.usage.app_activetime

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com.apple.message.summarize: YES

com.apple.message.carddav_accounts: 0

com.apple.message.disabled_accounts: 0

com.apple.message.enabled_accounts: 1

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com.apple.message.total_accounts: 2

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2014-03-29 9:59:24.368 PM loginwindow[42]: com.apple.message.domain: com.apple.loginwindow.autologin

com.apple.message.servers_mounted: NO

com.apple.message.mcxmount: NO

com.apple.message.usermount: NO

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2014-03-29 9:59:34.425 PM soagent[179]: com.apple.message.domain: com.apple.AddressBook.accounts.summary

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Sender_Mach_UUID: 223E40C2-A372-3C73-BC37-737AAE083362



2014-03-29 9:59:42.197 PM CalendarAgent[191]: com.apple.message.domain: com.apple.AddressBook.accounts.summary

com.apple.message.summarize: YES

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Sender_Mach_UUID: D9DC1E2A-B8F9-39D6-A4B7-09F12CE6BB6A



2014-03-29 10:00:09.455 PM Skype[202]: com.apple.message.domain: com.apple.AddressBook.accounts.summary

com.apple.message.summarize: YES

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Sender_Mach_UUID: 75E1A291-9B8F-355F-AB9B-93E12F7136BB

iMac does not starts once on sleep mode after last Mavericks update... Anyone with the same problem?

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