Q: My late 2013 iMac shuts down randomly a couple times a day
What do I do?
My configuration is:
- 3.5GHz Quad-core Intel Core i7, Turbo Boost up to 3.9GHz
- 32GB 1600MHz DDR3 SDRAM - 4X8GB
- 1TB Flash Storage
- NVIDIA GeForce GTX 780M 4GB GDDR5
I payed $4000 for this computer and it crashes every day causing me to lose my work, what do I do? I list one of the crash reports below.
Thanks so much in advance guys!
Anonymous UUID: B48620FE-1DB0-766C-C605-62E9F32AF711
Sun Feb 23 04:31:58 2014
panic(cpu 0 caller 0xffffff801acdca29): "Double fault at 0xffffff839e923d90, registers:\n" "CR0: 0x000000008001003b, CR2: 0xffffff839e92c778, CR3: 0x000000001d849000, CR4: 0x00000000001606e0\n" "RAX: 0xffffff8058eb5009, RBX: 0xffffff83a018c838, RCX: 0x00000000000000c8, RDX: 0x000000009e920000\n" "RSP: 0xffffff839e92c78e, RBP: 0xffffff839e923c20, RSI: 0xffffff83a018c832, RDI: 0xffffff8058d91000\n" "R8: 0xffffff839e920000, R9: 0x0000000000000000, R10: 0xffffff83a018d000, R11: 0x0000000000000038\n" "R12: 0xffffff8058e81300, R13: 0x0000000000000001, R14: 0xffffff8058d91000, R15: 0xffffff83a018c800\n" "RFL: 0x0000000000010206, RIP: 0xffffff839e923d90, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2422.1.72/osfmk/i386/trap_native.c:1 68
Backtrace (CPU 0), Frame : Return Address
0xffffff8398874ce0 : 0xffffff801ac22f69
0xffffff8398874d60 : 0xffffff801acdca29
0xffffff8398874ec0 : 0xffffff801acf3ecf
0xffffff839e923c20 : 0xffffff7f9c2e478b
0xffffff839e923d90 : 0xffffff7f9c2ea7bc
0xffffff839e923e10 : 0xffffff7f9c2bc0e8
0xffffff839e923e70 : 0xffffff7f9c3b9b5a
0xffffff839e923ec0 : 0xffffff7f9c24f372
0xffffff839e923ef0 : 0xffffff801b0ada80
0xffffff839e923f30 : 0xffffff801b0ac522
0xffffff839e923f80 : 0xffffff801b0ac5f7
0xffffff839e923fb0 : 0xffffff801acd6aa7
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Brcm4360(800.21.45)[8BC62C63-B896-3CD4-83ED-EB2C71224B D8]@0xffffff7f9c246000->0xffffff7f9c602fff
dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b4)[C808009A-9D01-31FC-A01F-AA91DFF 6D348]@0xffffff7f9bf74000
dependency: com.apple.iokit.IO80211Family(600.34)[5B1818BB-0831-3BD1-B7E2-3D9BD0FD3818]@0xf fffff7f9c1c6000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9b2ba000
dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7f9bb4f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000001aa00000
Kernel text base: 0xffffff801ac00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 4228496714960
last loaded kext at 1845856764202: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f9d1c2000, size 348160)
last unloaded kext at 306470968539: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9d1a4000, size 57344)
loaded kexts:
com.Cycling74.driver.Soundflower 1.6.6
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.1.8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleIntelHD5000Graphics 8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelFramebufferAzul 8.1.8
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.XsanFilter 404
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4360 800.21.45
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
iMac (27-inch, Late 2013), OS X Mavericks (10.9.2)
Posted on Mar 2, 2014 8:57 AM