Hi pat from west palm beach,
It's possible the iTunes update did not install completely. The articles below will provide some troubleshooting steps for this:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
When attempting to sync, update, or restore your iPhone, iPad, or iPod touch, you may see one or more of the following symptoms:
- An alert message indicates an unknown error occurred.
- An alert message indicates an unknown error occurred, with a code number starting with "0xE".
- The device unexpectedly disconnects during a sync or restore.
- Photos downloaded from the device appear garbled or not all photos transfer.
- An alert message indicates the USB device cannot operate because it needs more power than is available.
- An alert message indicates "this device can perform faster" if you plug the device into a higher speed USB port.
Note: If your device does not appear in iTunes at all, see this article if you use Windows or this article if you use a Mac for more information.
iOS: Device detected but not identified properly on iTunes for Windows
http://support.apple.com/kb/ts2818
I hope this information helps ....
Have a great day!
- Judy