1 Reply Latest reply: Mar 2, 2014 11:17 AM by Kappy
KalebHL Level 1 (0 points)

My son put a passcode on his phone and then forgot the code.  We can not get it unlocked.  We have tried to sync it with my computer as it has been backed up with my computer, however we backed up 2 i phones with the same computer and it keeps pulling up the other phone when we try.  I can not get I tune to prompt me to make changes to locked phone. 


Any ideas?

iPhone 5c