iPod (W/ Clickwheel) Is Frozen

Question

iPod (W/ Clickwheel) Is Frozen

My old iPod was in the middle of playing a song when it shut off (it was in a dock, so it cannot be dead). I tried to force it to "recovery mode" (whatever that is), but no matter what I do it continues to go back to the same screen.

The screen is the "charge" screen with the battery and a lightning bolt next to it.

I tried charging it, and I tried restarting it, but no matter WHAT I do it stays the same. This has happened to me before, but I'm not quite sure how I fixed it last time. If restoring the iPod to factory settings is required to fix it, I'm fine with that (but if there is a way to avoid it then please do tell).

iPod classic

Posted on Mar 2, 2014 11:31 AM

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Answer 1

the fiend

Level 7

22,506 points

Mar 2, 2014 11:51 AM in response to crazysocks122

Try a simple re-start.

Put the iPod on a table (it's easier to control it that way) and turn the Hold switch on, then off again. Press the Menu and the Select (centre) buttons together for at least ten seconds. At some point, the Apple logo should appear, which means the iPod is re-booting. It may take a few minutes to complete.

If this doesn't work first time, Apple recommend that you try this procedure at least three times before deciding that it will not work.

If it does work, your iPod should be ready to use.

What happens?

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Answer 2

Mar 2, 2014 12:04 PM in response to the fiend

It didn't work. Instead of the normal charge screen, an iPod with a frown came up and disappeared. Now the screen is blank. I tried multiple times with no success.

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Answer 3

the fiend

Level 7

22,506 points

Mar 2, 2014 12:19 PM in response to crazysocks122

If the reset didn't work, try this page, http://www.apple.com/support/ipod/five_rs/classic/# which is the beginning of the 5Rs procedure. the first step is the Reset that you have tried.

This oage; http://www.apple.com/support/ipodclassic/troubleshooting/ is a further list of troubleshooting steps you may need to try.

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Answer 4

Mar 2, 2014 1:43 PM in response to the fiend

Okay I'll try them.

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Answer 5

Mar 3, 2014 2:06 PM in response to the fiend

Thanks so much. I followed the directions on the link and it worked. Thank gosh I have my ancient iPod up and running again.

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