iphone wont show up window 8

just updated itunes cause a message came on to update. now none my iphones show up on itunes including my wifes and sons. also my kids ipod dont show up. how can i fix this. im on windows 8

iPhone 5, iOS 7.0.6

Posted on Mar 2, 2014 1:13 PM

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2 replies

Mar 2, 2014 3:09 PM in response to lopezfl1

Are you currently running iTunes version 11.1.4.62? If so, I'd try updating to version 11.1.5.5:


http://www.apple.com/itunes/download/


If you're already at version 11.1.5.5 (or the update didn't help with the recognition trouble), try the procedure in Cerbu's post:


Re: sync problem


... or try section 5 from the following document:


TS1538: iOS: Device not recognized in iTunes for Windows


... but if you still have the same recognition troubles, try a complete uninstall/reinstall of both iTunes and all related software components, as per the instructions from the following troubleshooting document:


Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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iphone wont show up window 8

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