Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

10.9.2 Mavericks and can no longer connect to our SMB file share on the network.

Smb was working under 10.9.1. Now smb and usning the finder I get "connection failed". Both of my NAS are not out when i am using my mac book pro thru the wifi connection. Is any one else have the same problem?

Mac Pro, OS X Mavericks (10.9.2)

Posted on Mar 2, 2014 2:28 PM

Reply
75 replies

May 19, 2014 12:36 PM in response to joekmaclinux

yep...same story here as well! Been trying all the workarounds. Some work for a short peried but I have iMacs constantly dropping connection to Windows Server 2012. Sometimes we have to wait nearly five minutes for a share to mount...then only to have it dropped within ten minutes. All macs running 10.9.2, except two are now running 10.9.3. all are expereincing the same. Update didn't help, go figure.


It's obviously an Apple issue. PC's on network are humming. Mac's were but not now. My extension is ringing constantly. We need help Apple! and fast!

May 19, 2014 1:05 PM in response to PleasantSpectrum

I'm having the same issues as PleasantSpectrum. The CIFS connects quick but slow speeds. Also, if a mount is idle for even just a few minutes it gets dropped; even with an open file from the share on the server. We are having to "Save As" to desktop, then overwrite once the share remounts. FRUSTRATING! Entire CAD department went Mac this past January from Windows. Started with Mac OS 10.9.1...had far fewer issues than now on 10.9.2.


I have tried the update 10.9.3, but still same issue. Actually seems to have gotten much worse in the last couple weeks. PleasantSpectrum have you installed any Win Server updates in the last couple weeks? It couple be a mix bag of tricks from both Microsoft & Apple???

May 19, 2014 9:50 PM in response to itsmayes

I'm a bit biased, as the only Windows shares I personally mount from my Mac are on Windows 8.1 and Windows Server 2012 R2 (SMB 3.02). However, I do know that Mac users in my company are also having trouble connecting to Windows Server 2008 R2 (SMB 2.1) systems. The 10.9.3 update has not improved things for me (I'm continuing to use the CIFS workaround); I will need to check with colleagues to find out on the other front, but I'm not holding my breath.


I do keep the Windows systems I'm connecting to up-to-date, but the Windows Server 2008 R2 systems the other folks connect to are more sensitive to downtime, so do not get updated as frequently. Additionally, I do not recall any recent Windows Updates calling out changes to Microsoft's SMB implementations specifically.


IMO this problem is all Apple.

May 20, 2014 5:30 AM in response to joekmaclinux

i am running a Macbook with OS X 10.9.2. After weeks of frustration, I could not get any smb shares to connect to my Windows network at my work, until I tried the solution below which worked.


What did not work for me:

Finder --> Go --> Connect to Server --> Server Address smb://servername

Finder --> Go --> Connect to Server --> Server Address cifs://servername


What did work for me:

(I am purposely attempting to describe these steps in very simple terms, because I am not a network guru by any means)


I am running Windows 7 Professional on the PC. Go onto the Windows PC that has network connectivty and find the IP address of the servername you are trying to connect to. Use the cmd prompt to ping the address like this:


Click on the start button, then type cmd into the search box and hit enter. The command window will open up, then type this and hit enter:

ping servername


You'll see 4 messages that say "Reply from x.x.x.x ..." This is the IP address of the servername you are trying to reach.


Go back to your Mac and use the Finder like this:

Finder --> Go --> Connect to Server --> smb://x.x.x.x and press Connect


Then you should get a popup window that says "Select the volumes you want to mount on x.x.x.x". Choose which ones you want to connect to, and then press OK. These volumes shold mount and appear on you MAC Finder listed in the "Shared" area over on the left side of your Finder.


This worked for me, I hope it helps someone else.


The only downside is that I lose all these shares every time I power down, and I must manually reconnect using the same procedure each time I power back up.

May 23, 2014 5:11 AM in response to offtowork

offtowork, we have treid it all; smb://*name*,smb://*IP*, cifs://*name*, cifs://*IP*. One will work this hour then looses the connection, then we will try another and it will work for a little while...NOTHING has been the silver bullet.


Getting extremely frustrated that no resolution or work arounds are being offered by Apple. Has anyone gotten a response from an Apple tech? I would love to know what their answer was.

May 24, 2014 7:31 AM in response to joekmaclinux

Totally agree. It was working and all of a sudden with the new update it doesn't work.


I'm running a 2011 Macbook Pro and whats weird is that it works for me on a Wired connection (although the speed fluxuated like crazy up and down), but on wireless nothing SMB related works. I've tried all the CIFS, SMB, IP and non-IP server connection options. Nothing works on Wifi.

May 24, 2014 7:55 AM in response to KingofRome

I went and got a Thunderbolt to Gigabit Ethernet Adapter for my new mac book pro. Being wired see all of my network but it comes and goes or up and down like the weather. And your are right the wifi does not work at all i see the items in the shared ,but don’t try and connect to them. Now here is something else that is strange. I upgraded my mac min to Mavericks(connection is wired ) it works like a dream. apple need to fix this network issue. and yes like you i have tried all of work arounds they don't work for me.

May 24, 2014 8:46 AM in response to joekmaclinux

Something I want to share.


I to am struggling with the SMB issues of Mavericks.


But a few days ago my old router (Belkin) gave the ghost at home. I am a tech hoarder so I grabbed an Netgear WNR3500v2 from the parts bin that fired up.


First I used the standard Netgear firmware on the thing (forget what version etc.). I need to say that this particular Netgear had ISP modified and locked down firmware on it (Ziggo Netherlands). Long story short, the "N Gigabit" part of it was false advertisment. Could only connect via b/g networking and the SMB networking problems where even worse than with the Belkin.


But than I found time to put DD-WRT on the netgear. Although SMB still is buggy it's much, much more stable.


One bug with it kills the joy though. If a network storage unmounts, I can't remount it. Now Maverick claims the resource can not be found anymore, although I can still see it in finder an I can mount it on other Macs on the same network. Takes a reboot to fix the problem.


I don't know what Apple messed up, but they really need to put some human resources on this problem. Just imagine the blood, sweat and tears sysadmins on a large educational network go through to get things working proper for student owning Apple's!!!!!

May 24, 2014 9:48 AM in response to PaakWaan

I can't believe it either!


But it's a real disaster on the network I work on professionally. At home it's a real nuisance.


And it's not only SMB storage connections, it's screen (desktop) sharing, multi-media streaming, general network stability. I deal a lot with VM enivorments, VM's booted over network are sometimes not useable with Mavericks.


We started to advice people to revert back to Lion or Mountain Lion if possible.

May 29, 2014 1:59 AM in response to itsmayes

It must be a Win Server issue, as i never ever had any issue to mount shared drive with maverick.

As i said, i now have 30 macbooks, all works perfectly fine.

When i first saw this thread i had only 10 mackbook so i was not sure if i was just being lucky.

My only issues i had was that i had to put the IP because of DNS problems, it wasn't resolving.

Now i have fix that and it's all good.

I'm 99.9% sure it's not OS X related, so you guys can wait a long time to get help by Apple.

Seriously look at your Win Servers settings.

10.9.2 Mavericks and can no longer connect to our SMB file share on the network.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.