1 Reply Latest reply: Mar 2, 2014 2:01 PM by Kappy
jody234 Level 1 Level 1

Just tried to used ipad and it wont let me in - doesn't recognize my passcode.  I haven't changed it since purchase over a year ago.  Any ideas how to fix this without going to store?

Solved by Kappy on Mar 2, 2014 2:01 PM Solved

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions


1. iOS- Forgotten passcode or device disabled after entering wrong passcode

2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

3. Restoring iPod touch after forgotten passcode

4. What to Do If You've Forgotten Your iPhone's Passcode

5. iOS- Understanding passcodes

6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad

7. iOS - Unable to update or restore


Forgotten Restrictions Passcode Help


            iPad,iPod,iPod Touch Recovery Mode


You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.


You can restore from a backup if you have one from BEFORE you set the restrictions passcode.


Also, see iTunes- Restoring iOS software.