1 Reply Latest reply: Mar 2, 2014 11:32 PM by Linc Davis
Ap_Mi Level 1 (0 points)

I need help because I need to use my screenshot function on my Mac Air (running with OSX Lion). Please help.

MacBook Air
  • Linc Davis Level 10 (184,970 points)

    Back up all data.

    Triple-click anywhere in the line below on this page to select it:


    Right-click or control-click the line and select

    Services Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

    Go Go to Folder...

    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.