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After upgrade to 10.9.1 office for mac 2011 will not open most excel files.

After upgrade to 10.9.1 office for mac will not open most excel files. The files will open in open office. I have tried re-saving as excel file, no joy.

I have repaired permissions, no joy.

below are the results of EtreCheck scan.


Hardware Information:

MacBook Pro (13-inch, Early 2011)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2 cores

8 GB RAM


Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB


System Software:

OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14


Disk Information:

Hitachi HTS545032B9A302 disk0 : (320.07 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


OPTIARC DVD RW AD-5970H


USB Information:

Apple Inc. FaceTime HD Camera (Built-in)


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Computer, Inc. IR Receiver


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Kernel Extensions:

org.virtualbox.kext.VBoxDrv (4.1.2)

org.virtualbox.kext.VBoxUSB (4.1.2)

com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5)


Startup Items:

VirtualBox: Path: /Library/StartupItems/VirtualBox


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.logmein.logmeinblanker.plist 3rd-Party support link

[System] com.logmein.logmeinserver.plist 3rd-Party support link

[System] com.logmein.raupdate.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link

[System] com.sharpcast.xfsmond.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link

[System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link

[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link


Launch Agents:

[System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link

[System] com.logmein.logmeingui.plist 3rd-Party support link

[System] com.logmein.logmeinguiagent.plist 3rd-Party support link

[System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link

[System] com.oracle.java.Java-Updater.plist 3rd-Party support link

[System] com.teamviewer.teamviewer.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link

[System] org.macosforge.xquartz.startx.plist 3rd-Party support link


User Launch Agents:

[not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link

[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link

[not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link


User Login Items:

iTunesHelper

GrowlHelperApp

Alarm Clock

Canon IJ Network Scanner Selector2

Microsoft Database Daemon

SugarSync Manager

Neat

LogMeIn

Dropbox

Spotify

Spotify

AdobeResourceSynchronizer


Internet Plug-ins:

LogMeInSafari64: Version: 1.0.730 3rd-Party support link

OVSHelper: Version: 1.0 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 3rd-Party support link

AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link

AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link

DivXBrowserPlugin: Version: 2.1 3rd-Party support link

LogMeIn: Version: 1.0.730 3rd-Party support link

Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link

iPhotoPhotocast: Version: 7.0 - SDK 10.8

LogMeInSafari32: Version: 1.0.730 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link

SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link

Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link

EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link

WidevineMediaTransformer: Version: (null) 3rd-Party support link

JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update


Safari Extensions:

DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900

Open in Internet Explorer: Version: 1.0

ClickToPlugin: Version: 2.5.3

DivX HiQ: Version: 2.1.0.900


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins:

Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link

WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link


3rd Party Preference Panes:

DivX 3rd-Party support link

Flash Player 3rd-Party support link

Flip4Mac WMV 3rd-Party support link

Growl 3rd-Party support link

Java 3rd-Party support link


Old Applications:

Microsoft Language Register: Version: 14.3.4 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

/Users/[redacted]/Library/Application Support/WebEx Folder/1326

Cisco WebEx Event Center: Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link

convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link

asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link

Neat ADF Scanner 2008 10_5: Version: 1.0.0.15 - SDK 10.5 3rd-Party support link

/Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

/Users/[redacted]/Library/Application Support/WebEx Folder/1324

convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link

Cisco WebEx Meeting Center: Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link

asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link

atmsupload: Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link

Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link

/Applications/Microsoft Office 2011

Microsoft PowerPoint: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Microsoft Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Microsoft Outlook: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Microsoft Word: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Microsoft Document Connection: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Solver: Version: 1.0 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

/Applications/Microsoft Office 2011/Office

Microsoft Graph: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Microsoft Database Utility: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Microsoft Office Reminders: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Microsoft Upload Center: Version: 14.3.4 - SDK 10.5 3rd-Party support link

My Day: Version: 14.3.4 - SDK 10.5 3rd-Party support link

SyncServicesAgent: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Open XML for Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Microsoft Alerts Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Microsoft Database Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Microsoft Chart Converter: Version: 14.3.4 - SDK 10.5 3rd-Party support link

Microsoft Clip Gallery: Version: 14.3.4 - SDK 10.5 3rd-Party support link

/Applications/iWork '09

Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

/Library/Application Support/Microsoft/MERP2.0

Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link

Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link

/Users/[redacted]/Downloads

Install Spotify 7: Version: 1.0 - SDK 10.5 3rd-Party support link

Install Spotify 3: Version: 1.0 - SDK 10.5 3rd-Party support link

Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link

Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link

Install Spotify 4: Version: 1.0 - SDK 10.5 3rd-Party support link

Install Spotify 5: Version: 1.0 - SDK 10.5 3rd-Party support link

Install Spotify 6: Version: 1.0 - SDK 10.5 3rd-Party support link


Time Machine:

Time Machine not configured!


Top Processes by CPU:

97% Microsoft Outlook

16% Google Chrome

5% WindowServer

3% Finder

2% EtreCheck


Top Processes by Memory:

180 MB Finder

164 MB soffice

156 MB mds_stores

147 MB Google Chrome

131 MB Numbers


Virtual Memory Information:

928 MB Free RAM

2.59 GB Active RAM

1.22 GB Inactive RAM

1.57 GB Wired RAM

31.52 GB Page-ins

1.33 GB Page-outs

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Mar 2, 2014 7:23 PM

Reply
2 replies

Mar 3, 2014 5:54 AM in response to Stump8998

Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.


The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.



  • If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
  • Quit the MacKeeper app if it is running.
  • Open your Applications folder: Using the Finder's Go menu, select Applications.
  • Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.

You will be asked to authenticate (twice):


User uploaded file



You do not need to provide a reason for uninstalling it:


User uploaded file

Just click the Uninstall MacKeeper button. You will be asked to authenticate again.


After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

After upgrade to 10.9.1 office for mac 2011 will not open most excel files.

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