I'm trying to restore ipad mini to delete "other" data and I continue to get this message:
There was a problem downlading the software for the iPad. The network connection timed out. Make sure your network settings are correct and your network connection is active or try again later.
I'm using Mac OS X 10.8.5 and iTunes 11.1.5. Firewall is turned off. Don't know what else to check.
iPad mini Wi-Fi, iOS 7.0.6
Hello pahlumee,
The following article provides a host of information and steps that can help stabilize your internet connection so that iTunes can download the software needed to restore your iPad Mini.
Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection
http://support.apple.com/kb/TS1317
Cheers,
Allen
Completely unhelpful, thanks.
My Internet connection works just fine. But since the release of 9.0.2 I have not been able to download it, and I have tried several times over the past couple of days.
THE PROBLEM IS ON THE APPLE SIDE. Just admit it and we can all move on.
I have the same problem, I didn't change anything in my network settings, any OTHER network connections work as before, but since (probably the same iOS 9) I'm not able to upgrade iPhone iOS through iTunes on Mac OS X. Download of new iOS starts, it downloads full image, but at the end it says : "There was a problem downlading the software for the oPhone ...... The network connection timed out. Make sure your network settings are correct and your network connection is active or try again later."
I have no other internet problems, using the same internet provider MORE years ago than the problems appear.
WHY ?????? A few years?
Yes, you and a billion other people are all trying to download it at the same time. That's why you have problems. Try again tomorrow. Do you absolutely have to have iOS10 right this very second? Let other people do the bug testing first. 😉 Maybe you don't want it after all.
Problem downloading software. Network connection timed out
