1 Reply Latest reply: Mar 5, 2014 6:39 AM by allen a
pahlumee Level 1 Level 1 (0 points)

I'm trying to restore ipad mini to delete "other" data and I continue to get this message:

 

There was a problem downlading the software for the iPad.  The network connection timed out.  Make sure your network settings are correct and your network connection is active or try again later.

 

I'm using Mac OS X 10.8.5 and iTunes 11.1.5.  Firewall is turned off.  Don't know what else to check.


iPad mini Wi-Fi, iOS 7.0.6