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Macbook Pro (15" early 2011) horizontal lines on screen and not booting...?

Hi there,


I have a Macbook Pro (15" early 2011).


Last night something weird happen. My MBP (screen closed) was connected to my Cinema Display, then all of the sudden out of nowhere the Cinema Display showed black and white vertical bars. I waited a while, but nothing changed, it froze.


I decided to restart with the Cinema Display disconnected. As soon as I did I noticed something wasn't right. The MBP screen looked dull, it also had staggered grey horizontal lines at the Apple logo on startup. Nevertheless it started, the dullness went away, and everything worked properly. Later, I shut it down and didn't think much of the encountered problem.


However, when I started it again, the horizontal lines appeared again, this time in a slight red colour, but it still started up fine and everything worked properly.


This went on for maybe another 2 or 3 restarts until it stopped starting up altogether. It would just stop and freeze at the Apple logo and remain that way.


Please help 😟, what's going on? Anyone experience anything similar?


Thank you for any help,

Ray

MacBook Pro, OS X Mavericks (10.9)

Posted on Mar 2, 2014 9:44 PM

Reply
Question marked as Best reply

Posted on Aug 1, 2017 1:17 PM

I just repaired a faulty MacBook Pro GPU in about 20 minutes.

I did exactly what this guy in the YouTube screenshots did: apply heat with a 350W heat gun for about 5-7 minutes.

But I didn't bother taking the whole dang motherboard out; I just left it in and applied the heat from the other side.

What this does: during manufacturing, after the chips are robotically precision-placed on these motherboards, they're gently run through a solder bath. The hot solder in the bath sticks to the exposed metal connectors on the circuit board and the chips' pins (connectors), forming a connection.

This connection is usually solid and good to go for years, but sometimes, inevitably, the inevitable inevitably occurs: the solder connection weakens and becomes electrically unstable (becomes a bad connection). There are hundreds of pins on these chips, and so hundreds of opportunities for this to happen.

But the chips *themselves* are quite reliable.

So nowadays when something goes bad in a computer, it's almost always not really a bad *chip* malfunctioning, but a bad *solder connection* that's got tiny, imperceptible cracks in it which you could probably only see with a microscope, but which are causing electronic havoc.

The chips' connecting pins (looking like bent legs) simply rest on the surface of the printed circuit board, and this can sometimes make for connections which expand and contract over time due to being heated and cooled.

The solution: heat the board, solder, and connecting pins back up again. GENTLY. CAREFULLY.

5-7 minutes with a heat gun is all it took. I let it cool for another 15 minutes.

Hopefully the fix will stick, but I have to thank this nice person for uploading this helpful video, during which they gave me the idea for just very carefully heating the board up from the other side, rather than pulling it out (this can cause other problems, because you have to then pull out all sorts of connectors and little fiddly bits and ribbon cables that weren't really designed to be disconnected much). They flipped the board over during the reheating (they're calling it "re-balling" for some unknown reason), and I thought this was a bad idea: the solder's hot and the graphics chip could slide around or fall off the board.

Then I realized that if you *don't* disassemble the whole motherboard to access the GPU, it's still being held firmly down by lots of screws and heat sinks on the other side.

So why not just try heating the board from the other side? Heck, if it doesn't work you can always disassemble the whole thing. But if it's not necessary, why go to the trouble?

It worked a treat. I'm typing this on a computer that an hour and a half ago would not boot at all, because the computer looks for the GPU and requires it to function before it'll boot all the way.

If your MacBook Pro won't boot up and has the horizontal lines, don't despair just yet. Just unscrew the bottom cover, grab a heat gun, and heat it up for about 5-7 minutes in the exact same area you see below (only don't pull the whole motherboard out, just heat it up from the back in the area between the two black cooling fans, shown in the screen shot).

It might just work. I'd not use a hair dryer, as a heat gun is smaller and easier to direct; you wanna just heat up the area specific to the GPU, nothing else.User uploaded fileUser uploaded fileUser uploaded file

MacBook Pro 15" Late 2011 Fast Reballing GPU - YouTube

156 replies

Feb 14, 2016 1:09 PM in response to Cosmic dolphin

Same thing happened to me.

There is an issue with the graphics card of some macbook pro models.

The graphics card it attached to the logic board, so the entire logic board needs to be replaced.

Apple has agreed to replace the logic board for free up until February 27th, 2016 or 3 years after purchase of the laptop.

You do not need to be under apple care.

Here is the support page about this issue, the deadline is on the bottom: https://www.apple.com/support/macbookpro-videoissues/

Today is February 14thb therefore in 1 weeks time this policy will have expired.

I live in Canada and went to the genius bar. The guy said the logic board would need to be replaced at a cost of roughly $700.

Because of this policy I didn't have to pay for anything.

He said they would contact me in roughly 48 hours.

I will let you know what happens then.

Mar 8, 2016 6:07 AM in response to itsonlynatural

Not sure what your specific issue is, but here's that post:

Re: Macbook Pro (15" early 2011) horizontal lines on screen and not booting...?

down toward the bottom.

Are you aware of this recall?

//www.apple.com/support/macbookpro-videoissues/

"The program covers affected MacBook Pro models until December 31, 2016 or four years from its original date of sale, whichever provides longer coverage for you."

Mar 18, 2016 5:13 PM in response to seal308

Hey Guys,


So I ran into the same issue last night and after reading through this entire post decided to give Apple a shot. Went into Genius Bar today with my fingers crossed - there were TWO other people sitting at the Genius Bar with the SAME EXACT ISSUE! They filled out a form, double checked that my laptop is eligible, and shipped it overnight to Texas to get a brand new Logics Board installed. Apparently, when this issue first came about, they would just replace the logics board with a refurbished identical copy. Since people kept coming back with the recurring problem, they have redesigned the board altogether and the problem should not persist. This is of course, what they told me, and not what I know from experience.


Seal308 - the factory replacement thing is good until December 31st, 2016, not only till February.


Nevertheless, the total expenses for this were $0.00


I get my laptop back on Wednesday/Thursday and will report then and let you guys know whats up, but apparently this is a wide known issue, and they've bit the bullet on it and replace the part with a smile on their face at no charge.


Fingers crossed...


Oh, P.S. - he mentioned that they might need to replace the optical hard drive as well, since they can't tell off the bat if its bad as well. Luckily I have everything backed up and do all my music recording onto an external. For anyone else that doesn't - this essentially means that you are shafted... Sorry... 😟


Best.

Nick

Apr 11, 2016 11:03 PM in response to auracollins

I have the same issue with my Macbook Pro 15-Inch Early 2011. My MBP boots with horizontal gray lines then freezes at a white or gray screen. Even had it hang with a solid blue screen several times. On my previous attempt to get the logic board replaced the Apple tech performed a magic trick and was able to get it to boot with no screen shenanigans. He then proceeded to tell me I was lucky because my machine was not included in the extended warranty program.


Unfortunately the magic Macintosh dust did not permanently resolve the issue and I am now back to a laptop that will not boot despite all the nifty Mac options. PRAM (with or w/out Space bar) .... SMC. The laptop has been down a few months because it will not get past post. I've resorted to my Windows machine .. hear that Apple? W I N D O W S! 😠


Any tips for getting it replaced despite the Genius' telling me its not covered? Pretty frustrating to have the exact symptom as the cool kids but being told I can't sit at the table!

Apr 24, 2016 9:17 AM in response to Cosmic dolphin

Add my 15" MacBook Pro (matte screen, extra graphic card) to the list

Late 2011 mode running 10.10x


Yesterday, I found it running fans during sleep.


stops at the boot point pictured with scan lines over logo


nothing worked, disconnecting battery overnight, pram & smc resets, even booting from an external drive or, recovery mode com+r,


for those worried about losing data - your system and data are likely fine - try mounting it on another Mac in target disk mode - or removing the hard drive and putting it in another Mac or external enclosure


wI'll see what Apple Store says about replacement and update


User uploaded file

May 16, 2016 5:06 PM in response to spudnuty

Must the laptop have been purchased directly from Apple? I bought mine via a reseller (Jigsaw24)


I actually have 2 late 2011 Macbook's and both have done the same thing. Reddish striped startup to login prompt. Once password entered the machine flakes to a greyed screen. Or restarts after funny graphic mess appears. :/


Bought these roughly 3 years ago.


Are these still covered by the http://www.apple.com/uk/support/macbookpro-videoissues/ ?

Macbook Pro (15" early 2011) horizontal lines on screen and not booting...?

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