HT200154: Apple TV: About the status light
Learn about Apple TV: About the status light
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All replies
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Helpful answers
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Mar 3, 2014 9:46 AM in response to asian_mamaby Brian Cook4,Umm.... Sorry. The news here is not good. If the blinking light never stops blinking and it is not showing up in iTunes when plugged via USB then it is probably gone. If there is an Apple store near you you could make an appointment with the genus bar to confirm that.
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Mar 3, 2014 10:29 AM in response to asian_mamaby asian_mama,It appears that there is not a way to make a genius bar appt for apple tv. and because I can't read what my serial number is on the bottom of the box I can't submit a request for apple tv support via my apple account. How does one read those tiny numbers in black on a black box?
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Mar 3, 2014 9:36 PM in response to asian_mamaby Brian Cook4,Call the store directly. They support ATV.
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Mar 3, 2014 11:49 PM in response to Brian Cook4by asian_mama,thanks brian...they told me to book the genius bar with any other device and it didn't matter that it was for another device...good advice...thanks!