I've got problem finding my songs and videos or adding songs.the error says that itunes cant read my iphone's content and it should be restored,I tried to restore to factory settings but it didn't work.what should I do??????

Question

I've got problem finding my songs and videos or adding songs.the error says that itunes cant read my iphone's content and it should be restored,I tried to restore to factory settings but it didn't work.what should I do??????

iPhone 5, iOS 7.0.6

Posted on Mar 3, 2014 1:07 AM

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Answer 1

jeremy_v

Community Specialist

Mar 5, 2014 6:41 AM in response to paco de lucia

Hi paco de lucia,

Thanks for visiting Apple Support Communities.

I recommend the steps in this article if you received an error when restoring your iPhone:

Resolve iOS update and restore errors in iTunes

http://support.apple.com/kb/ts1275

All the best,

Jeremy

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Answer 2

Mar 6, 2014 2:37 AM in response to jeremy_v

Thank you Jeremy,I'll try your soloution

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