HT201320: Set up an email account on your iPhone, iPad, or iPod touch

Learn about Set up an email account on your iPhone, iPad, or iPod touch
greg wales

Q: I have an ipad4 and when trying to register an account on a website my email address is not recognised even though it has been completed using autofill so it is correct. the websites keep telling me my email address is incorrect.

When I try to complete a registration form to join a website/ open an account using wifi on my ipad 4 I enter the details using Autofill.

 

Hence my email address is entered automatically and is 100% correct.

 

However I keep getting the same error message: your email address is incorrect.

 

My account is with BTYahoo and I am able to send and receive emails without any problems.

 

I' ve recently visited an Apple store and discussed this problem with a genius but they said they haven't encountered this problem before so we deleted my old account and added a new one with the same information but today I tried to join another website and again the email address isn't accepted.

 

Any help gratefully received.

iPad (4th gen) Wi-Fi, iOS 7.0.6

Posted on Mar 3, 2014 4:12 AM

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