Why can't I access certain websites, such as google or facebook, in any browser?

Question

Level 1

0 points

Why can't I access certain websites, such as google or facebook, in any browser?

This started last night, and it is strange. I am unable to access a few websites, such as Google, Facebook, and the sign in page for my google account. I have tried Firefox, Chrome, and Safari all with pretty much the same results. I have reset the original settings in these browsers, cleared my caches and browsing data, ran the disk utilities and permissions check. And still the same results.

Two particularly peculiar things have been occuring.

In youtube, I am unable to sign into my account in two of the browsers, and in Chrome I am already logged in but the autoplay of my watch later playlist acts very odd. one the main skeleton of the website is loaded It will show the red bar of the video loading across the top, then instead of playing the video, it skips to the next one. It will continue down the playlist without playing any video whatsoever and marks the videos as 'watched' afterwards. I can still use Yahoo search with no problems.

Here is the really odd thing. When I tried to load youtube in Safari, which I almost never use, it sat and spun waiting for the website then in the end it took me to a 'get google chrome webpage;' this was the same in Firefox (see attached images). Note: the navigation urls are facebook.com and youtube.com, but the favicon shows the chrome icon and my homepage is not set on this. I also included the network traffic overview to show how 47 servers are being accessed via Safari with only three tabs, none of which have loaded. And Chrome is not my default browser.

Also, I have a network montitor that I watch during this and it is very busy going to many different websites accessing over 50 different servers. These are websites which some I recognize, such as chat.facebook.com, and some webservers that I don't recognize. But I don't have any of these open in any tabs and hadn't tried to get on these sites for days.

Two things which may have contributed to these anomolies:

I updated to OS X 10.9.2. It was downloaded two nights ago, and I told it to restart the computer in an hour as I went to sleep. I assumed that it was already installed, but when I opened the AppStore today, it still had to go through the install restart process. Since this update invovled changing how website certificates are handled, maybe my downloading without doing the proper restart install caused something weird to occur. It is true that all of the affected websites do use an https: SSL address. But if this is the case then why wasn't this issue fixed when I finally did a correct installation. And why is there so much traffic to websites on the browser activity that have nothing to do with the open websites in the browser.

The final thing is that I read about how Adobe Cloud accounts, over a few million, were recently stolen. When I was researching this I found a link that was supposed to show me if my account had been one of the compromised ones. I went to the website, http://www.geek.com/apps/how-to-check-if-your-adobe-account-was-hacked-1576194/ which led me to the website http://adobe.cynic.al/, and ( stupidly) entered my account email to search if it was on the list, only to realize after that this was not a legit adobe webpage. If memory serves me correct, the problems going to webisites was worse after I did this.

So, I thought I would bring this to peoples attention. I am now going to do the only thing left I can think of to try and repair this so I can watch my youtube newsclips and google searches again, and that is to do a complete reinstall of Mavericks and then a migration from my backup afterwards, Unless someone had a better idea. BTW I did go through all of my main accounts to websites, using a different computer, and changed all of my passwords.

MacBook Pro, OS X Mavericks (10.9.2), Macbook Pro mid 2009, 4 GB RAM inte

Posted on Mar 3, 2014 4:49 AM

Reply

Answer 1

Linc Davis

Level 10

209,821 points

Mar 4, 2014 5:25 PM in response to JinxBlinxTix

Restart your router and your broadband device, if they're separate. If there's no change, see below.

Boot in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.

Test. After testing, reboot as usual and post the results.

Reply

Answer 2

Linc Davis

Level 10

209,821 points

Mar 3, 2014 12:02 PM in response to JinxBlinxTix

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.

Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.

4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.

6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ $\2$/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caught **|GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|SATA W|ssert|Thrott|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; d=`ipconfig getoption $(route -n get default | awk '/e:/{print $2}') domain_name_server`; [[ "$d" != "$o" ]] && n="not " || n=; Ps "DNS (${n}from DHCP)"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

7. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.

8. If you see an error message in the Terminal window such as "syntax error," enter

exec bash

and press return. Then paste the script again.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test will take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

[Process completed]

to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

________________________________

Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Reply

Answer 3

Linc Davis

Level 10

209,821 points

Mar 3, 2014 7:30 PM in response to JinxBlinxTix

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.

Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Reply

Answer 4

JinxBlinxTix Author

Level 1

0 points

Mar 3, 2014 5:41 PM in response to Linc Davis

Thanks for this. I just finished reinstalling the OS from online, and I was very disappointed and surprised to see that had reinstalled all of my personal settings and programs even though I was never prompted to do so. I opened Firefox to go to this message board and all of the problems are still here! I can't even open my gmail page. So I ran your script I also should mention that I tried running my internet via a tethered phone using a 3G network, and surprisingly the problems were gone. But using my regular internet it is all the same. Also, one week before I was running a SOCKS proxy and VPN, but that was deactivated a week ago. Your shell command ran very quickly taking about ten minutes. Thanks again. I look forward to your analysis...

oops, I appear to have done this incorrectly, it did not copy to my clipboard. I will run this again.... brb

Reply

Answer 5

JinxBlinxTix Author

Level 1

0 points

Mar 3, 2014 6:08 PM in response to Linc Davis

Boot Mode: Normal

Model: MacBookPro5,5

RAM details

BANK 0/DIMM0:

Size: 2 GB

Speed: 1067 MHz

Status: OK

Manufacturer: 0x0198

BANK 1/DIMM0:

Size: 2 GB

Speed: 1067 MHz

Status: OK

Manufacturer: 0x0198

USB

USB 2.0 Hub (TERMINUS TECHNOLOGY INC.)

AK5370 (Asahi Kasei Microsystems Co., Ltd)

USB 2.0 Hub (TERMINUS TECHNOLOGY INC.)

USB Receiver (Logitech Inc.)

User diagnostics

2014-02-28 AddressBookSourceSync crash

2014-02-28 QuickLookSatellite crash

2014-03-02 QuickLookSatellite crash

2014-03-03 AddressBookSourceSync crash

2014-03-03 DiskAid crash

2014-03-03 Little Snitch Network Monitor crash

2014-03-03 QuickLookSatellite crash

2014-03-03 com.apple.preferences.users.remoteservice crash

Kernel messages

Mar 4 07:54:38 USB Sound assertion in AppleUSBAudioDictionary at line 5030

Total CPU usage: user 10%, system 19%

CPU usage by process "Google Drive" with UID 502: 6.6%

Loaded extrinsic kernel extensions

at.obdev.nke.LittleSnitch (4052)

net.telestream.driver.TelestreamAudio (1.0.5)

Extrinsic daemons

org.gpgtools.gpgmail.uuid-patcher

com.vmware.launchd.vmware

com.sharpcast.xfsmond

com.oracle.java.JavaUpdateHelper

com.microsoft.office.licensing.helper

com.megacloud.helper

com.google.keystone.daemon

com.cleverfiles.cfbackd

com.adobe.versioncueCS4

com.adobe.fpsaud

at.obdev.littlesnitchd

Extrinsic agents

org.thebends.iphonedisk.mobile_fs_util

com.paragon.ntfs.trial

org.gpgtools.macgpg2.updater

org.gpgtools.macgpg2.shutdown-gpg-agent

org.gpgtools.macgpg2.fix

org.gpgtools.Libmacgpg.xpc

org.gpgtools.gpgmail.user-uuid-patcher

org.gpgtools.gpgmail.enable-bundles

com.prosofteng.DGMonitor

com.google.keystone.system.agent

com.displaylink.useragent

at.obdev.LittleSnitchUIAgent

ws.agile.1PasswordAgent

com.scriptsoftware.orb

com.nero.HSMMonitor

com.adobe.ARM.UUID

launchd items

/Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist

(at.obdev.LittleSnitchUIAgent)

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup-1.0)

/Library/LaunchAgents/com.displaylink.useragent.plist

(com.displaylink.useragent)

/Library/LaunchAgents/com.google.keystone.agent.plist

(com.google.keystone.system.agent)

/Library/LaunchAgents/com.prosofteng.DGMonitor.plist

(com.prosofteng.DGMonitor)

/Library/LaunchAgents/com.teamviewer.teamviewer.plist

(com.teamviewer.teamviewer)

/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist

(com.teamviewer.desktop)

/Library/LaunchAgents/org.gpgtools.gpgmail.enable-bundles.plist

(org.gpgtools.gpgmail.enable-bundles)

/Library/LaunchAgents/org.gpgtools.gpgmail.patch-uuid-user.plist

(org.gpgtools.gpgmail.user-uuid-patcher)

/Library/LaunchAgents/org.gpgtools.Libmacgpg.xpc.plist

(org.gpgtools.Libmacgpg.xpc)

/Library/LaunchAgents/org.gpgtools.macgpg2.fix.plist

(org.gpgtools.macgpg2.fix)

/Library/LaunchAgents/org.gpgtools.macgpg2.shutdown-gpg-agent.plist

(org.gpgtools.macgpg2.shutdown-gpg-agent)

/Library/LaunchAgents/org.gpgtools.macgpg2.updater.plist

(org.gpgtools.macgpg2.updater)

/Library/LaunchDaemons/at.obdev.littlesnitchd.plist

(at.obdev.littlesnitchd)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.adobe.versioncueCS4.plist

(com.adobe.versioncueCS4)

/Library/LaunchDaemons/com.apple.aelwriter.plist

(com.apple.aelwriter)

/Library/LaunchDaemons/com.apple.qmaster.qmasterd.plist

(com.apple.qmaster.qmasterd)

/Library/LaunchDaemons/com.cleverfiles.cfbackd.plist

(com.cleverfiles.cfbackd)

/Library/LaunchDaemons/com.displaylink.usbnivolistener.plist

(com.displaylink.usbnivolistener)

/Library/LaunchDaemons/com.embraceware.awaken.plist

(com.embraceware.awaken)

/Library/LaunchDaemons/com.google.keystone.daemon.plist

(com.google.keystone.daemon)

/Library/LaunchDaemons/com.megacloud.helper.plist

(com.megacloud.helper)

/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

(com.microsoft.office.licensing.helper)

/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

(com.oracle.java.JavaUpdateHelper)

/Library/LaunchDaemons/com.sharpcast.xfsmond.plist

(com.sharpcast.xfsmond)

/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist

(com.teamviewer.service)

/Library/LaunchDaemons/com.vmware.launchd.vmware.plist

(com.vmware.launchd.vmware)

/Library/LaunchDaemons/org.gpgtools.gpgmail.patch-uuid.plist

(org.gpgtools.gpgmail.uuid-patcher)

Library/LaunchAgents/com.adobe.ARM.UUID.plist

(com.adobe.ARM.UUID)

Library/LaunchAgents/com.apple.FolderActions.enabled.plist

(com.apple.FolderActions.enabled)

Library/LaunchAgents/com.apple.FolderActions.folders.plist

(com.apple.FolderActions.folders)

Library/LaunchAgents/com.nero.HSMMonitor.plist

(com.nero.HSMMonitor)

Library/LaunchAgents/com.scriptsoftware.orb.plist

(com.scriptsoftware.orb)

Library/LaunchAgents/com.zeobit.MacKeeper.plugin.Backup.agent

(com.zeobit.MacKeeper.plugin.Backup.agent)

Library/LaunchAgents/ws.agile.1PasswordAgent.plist

(ws.agile.1PasswordAgent)

Startup items

/Library/StartupItems/HWNetMgr/HWNetCfg

/Library/StartupItems/HWNetMgr/HWNetMgr

/Library/StartupItems/HWPortDetect/HWPortCfg

/Library/StartupItems/HWPortDetect/HWPortDetect

/Library/StartupItems/HWPortDetect/StartupParameters.plist

/Library/StartupItems/MySQLCOM/MySQLCOM

/Library/StartupItems/MySQLCOM/StartupParameters.plist

/Library/StartupItems/StartOuc/RunOuc

/Library/StartupItems/StartOuc/StartOuc

/Library/StartupItems/StartOuc/StartupParameters.plist

/Library/StartupItems/throttledStartup/throttledStartup

Extrinsic loadable bundles

/System/Library/Extensions/3Dconnexion.kext

(com.3dconnexion.driver)

/System/Library/Extensions/HuaweiDataCardDriver.kext

(com.huawei.driver.HuaweiDataCardDriver)

/System/Library/Extensions/LittleSnitch.kext

(at.obdev.nke.LittleSnitch)

/System/Library/Extensions/SATSMARTDriver.kext

(org.dungeon.driver.SATSMARTDriver)

/System/Library/Extensions/SATSMARTLib.plugin

(org.dungeon.driver.SATSMARTLib)

/System/Library/Extensions/TelestreamAudio.kext

(net.telestream.driver.TelestreamAudio)

/System/Library/Extensions/VaraAudio.kext

(com.vara.driver.VaraAudio)

/Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin

(info.emagic.driver.unitor)

/Library/Audio/Plug-Ins/Components/A52Codec.component

(com.shepmater.A52Codec)

/Library/Audio/Plug-Ins/HAL/Hear.plugin

(com.joesoft.hal)

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

(com.adobe.acrobat.pdfviewer)

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

(com.adobe.acrobat.pdfviewerNPAPI)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

(net.telestream.wmv.plugin)

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.webplugin

(net.telestream.wmv.webplugin)

/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

(com.Google.GoogleEarthPlugin.plugin)

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

(com.google.googletalkbrowserplugin)

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.oracle.java.JavaAppletPlugin)

/Library/Internet Plug-Ins/npgtpo3dautoplugin.plugin

(com.google.o3d)

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

(com.google.o1dbrowserplugin)

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

(com.microsoft.sharepoint.browserplugin)

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

(com.microsoft.sharepoint.webkitplugin)

/Library/Internet Plug-Ins/TVUPlugin.webplugin

(com.tvunetworks.TVUPlugin)

/Library/Internet Plug-Ins/Unity Web Player.plugin

(com.unity.UnityWebPlayer)

/Library/Internet Plug-Ins/VeetleBroadcast-0.9.16

(com.netscape.vlc)

/Library/Internet Plug-Ins/VeetleTVCore-0.9.16

(com.veetle.plugin)

/Library/Internet Plug-Ins/VeetleTVPlayer-0.9.16

(com.netscape.vlc)

/Library/Internet Plug-Ins/VLC Plugin.plugin

(com.netscape.vlc)

/Library/Mail/Bundles/GPGMail.mailbundle

(org.gpgtools.gpgmail)

/Library/PreferencePanes/Application Enhancer.prefPane

(com.unsanity.ape.prefpane)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/Flip4Mac WMV.prefPane

(net.telestream.wmv.prefpane)

/Library/PreferencePanes/GPGPreferences.prefPane

(org.gpgtools.gpgpreferences)

/Library/PreferencePanes/Growl.prefPane

(com.growl.prefpanel)

/Library/PreferencePanes/Hazel.prefPane

(com.noodlesoft.Hazel)

/Library/PreferencePanes/MacFUSE.prefPane

(com.google.MacFUSE)

/Library/PreferencePanes/NTFSforMacOSX.prefPane

(com.paragon-software.filesystems.ntfs.prefpanel)

/Library/PreferencePanes/Perian.prefPane

(org.perian.PerianPane)

/Library/QuickTime/3DxQuickTime.component

(com.3dconnexion.3DxQuickTime)

/Library/QuickTime/AC3MovieImport.component

(com.cod3r.ac3movieimport)

/Library/QuickTime/Perian.component

(org.perian.Perian)

/Library/QuickTime/SoundboothScoreCodec.component

(No bundle ID)

/Library/QuickTime/XviD 1.0 Pref App.app

(ch.rafz.naegeli.christoph.xvid_codec)

/Library/QuickTime/XviD_Codec 1.0 alpha.component

(com.yourcompany.XviD_Codec)

/Library/ScriptingAdditions/Adobe Unit Types.osax

(No bundle ID)

/Library/Services/GPGServices.service

(org.gpgtools.gpgservices)

/Library/Spotlight/iWeb.mdimporter

(No bundle ID)

Library/Address Book Plug-Ins/SkypeABDialer.bundle

(com.skype.skypeabdialer)

Library/Address Book Plug-Ins/SkypeABSMS.bundle

(com.skype.skypeabsms)

Library/Address Book Plug-Ins/YMsgrCallABPlugin.bundle

(com.yahoo.YMsgrCallABPlugin)

Library/Address Book Plug-Ins/YMsgrMsnABPlugin.bundle

(com.yahoo.YMsgrMsnABPlugin)

Library/Address Book Plug-Ins/YMsgrSmsABPlugin.bundle

(com.yahoo.YMsgrSmsABPlugin)

Library/Address Book Plug-Ins/YMsgrYimABPlugin.bundle

(com.yahoo.YMsgrYimABPlugin)

Library/Internet Plug-Ins/Move_Media_Player.plugin

(com.movenetworks.movemediaplayer.plugin)

Library/Internet Plug-Ins/Picasa.plugin

(com.google.PicasaPlugin)

Application check

com.google.GoogleDrive

Unsigned shared libraries

/usr/lib/libtcl.dylib

/usr/lib/libtcl8.5.dylib

/usr/lib/libtk.dylib

/usr/lib/libtk8.5.dylib

/usr/lib/libUFSDNTFS.dylib

/usr/local/lib/libfuse.2.dylib

/usr/local/lib/libfuse_ino64.2.dylib

/usr/local/lib/libguide.dylib

/usr/local/lib/libprotobuf.6.dylib

/usr/local/lib/libusb-0.1.4.4.4.dylib

/usr/local/lib/libusbpp-0.1.4.4.4.dylib

Modified periodic scripts

/etc/periodic/daily/110.clean-tmps

/etc/periodic/daily/130.clean-msgs

/etc/periodic/daily/140.clean-rwho

/etc/periodic/daily/199.clean-fax

/etc/periodic/daily/310.accounting

/etc/periodic/daily/400.status-disks

/etc/periodic/daily/420.status-network

/etc/periodic/daily/430.status-rwho

/etc/periodic/daily/999.local

/etc/periodic/monthly/199.rotate-fax

/etc/periodic/monthly/200.accounting

/etc/periodic/monthly/999.local

/etc/periodic/weekly/320.whatis

/etc/periodic/weekly/999.local

DNS (from DHCP): 69.130.153.55

hosts

# Block Adobe Activation

127.0.0.1 activate.adobe.com

127.0.0.1 practivate.adobe.com

127.0.0.1 ereg.adobe.com

127.0.0.1 activate.wip3.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 activate-sea.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

127.0.0.1 activate-sjc0.adobe.com

127.0.0.1 hl2rcv.adobe.com

127.0.0.1 activate.adobe.com

127.0.0.1 practivate.adobe.com

127.0.0.1 ereg.adobe.com

127.0.0.1 activate.wip3.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 activate-sea.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

127.0.0.1 activate-sjc0.adobe.com

127.0.0.1 hl2rcv.adobe.com

127.0.0.1 192.150.14.69

127.0.0.1 192.150.18.101

127.0.0.1 192.150.18.108

127.0.0.1 192.150.22.40

127.0.0.1 192.150.8.100

127.0.0.1 192.150.8.118

127.0.0.1 209-34-83-73.ood.opsource.net

127.0.0.1 3dns-1.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-4.adobe.com

127.0.0.1 3dns.adobe.com

127.0.0.1 activate-sea.adobe.com

127.0.0.1 activate-sjc0.adobe.com

127.0.0.1 activate.adobe.com

127.0.0.1 activate.wip.adobe.com

127.0.0.1 activate.wip1.adobe.com

127.0.0.1 activate.wip2.adobe.com

127.0.0.1 activate.wip3.adobe.com

127.0.0.1 activate.wip4.adobe.com

127.0.0.1 adobe-dns-1.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 adobe-dns-4.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobe.activate.com

127.0.0.1 adobeereg.com

127.0.0.1 crl.verisign.net

127.0.0.1 CRL.VERISIGN.NET.*

127.0.0.1 ereg.adobe.com

127.0.0.1 ereg.wip.adobe.com

127.0.0.1 ereg.wip1.adobe.com

127.0.0.1 ereg.wip2.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 ereg.wip4.adobe.com

127.0.0.1 hl2rcv.adobe.com

127.0.0.1 ood.opsource.net

127.0.0.1 practivate.adobe

127.0.0.1 practivate.adobe.*

127.0.0.1 practivate.adobe.com

127.0.0.1 practivate.adobe.ipp

127.0.0.1 practivate.adobe.newoa

127.0.0.1 practivate.adobe.ntp

127.0.0.1 tss-geotrust-crl.thawte.com

127.0.0.1 wip.adobe.com

127.0.0.1 wip1.adobe.com

127.0.0.1 wip2.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 wip4.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

Safari extensions

Cloudy

iTube Studio

torrenthandler

Searchme

Restricted user files: 264

Font problems: 47

Bad plists

Library/Preferences/com.CormicUSA.Bridgeline.plist

Library/Preferences/com.utilineau.atlantis.plist

Keychains file count: 34

Elapsed time (s): 274

Reply

Answer 6

JinxBlinxTix Author

Level 1

0 points

Mar 4, 2014 4:08 AM in response to Linc Davis

Ok, I did both tests and in both verified safe mode and after rebooting in normal mode the same problem is still there. I am online now so I will watch for your responses and try to not keep you waiting. Thanks so much.

Reply

Answer 7

JinxBlinxTix Author

Level 1

0 points

Mar 4, 2014 8:15 PM in response to Linc Davis

Ok, I rebooted both the modem and wifi. When in recovery mode I was able to access facebook, youtube, and gmail. But, both youtube and gmail were blinking as if continuously refreshing. Youtbe then requested a flash update and didn't play the video. I tried to update flash, but the constant refreshing didn't allow me to try this. So, I rebooted normally and returned to my user account. Now everything seems to be working correctly again. I tested both Safari and Firefox.

Thanks for your assistance.

Could you tell me briefly what was the problem and how I might avoid it in the future?

Reply

Answer 8

JinxBlinxTix Author

Level 1

0 points

Mar 4, 2014 8:49 PM in response to Linc Davis

Ok, I was able to do things as usual for about twenty minutes, and now the problem has returned!!!! I am at my wits end on this. I share my internet with my neighbor and can't be running over there every half hour to reboot the modem and router. Is there anything else I can do to get this fixed permanently?

Reply

Answer 9

JinxBlinxTix Author

Level 1

0 points

Mar 4, 2014 9:08 PM in response to JinxBlinxTix

Ok, I rebooted the modem aand router again. The modem is a TP-Link, and router a linksys. Things are working as normal again. I will pay close attention to what I am doing to see if there is a website or action that is causing this to go bonkers. If you have any advice as to actions I could take please let me know.

Reply

Answer 10

JinxBlinxTix Author

Level 1

0 points

Mar 4, 2014 9:20 PM in response to Linc Davis

I rebooted the modem and wifi. But the problem is still here. Unable to play youtube videos, cannot load gmail or facebook. I didn't restart in recovery mode this time. Was that a necessary step to fixing this temporarily again? I will try this again now. Please keep in mind that the last time I did this, I wasn't able to play youtube video, but gmail I could sign in and once in the page kept reloading at about ten times per second making it unusable. Then I rebooted the computer and was able to use my browsers successfully for about twenty minutes.

Reply

Answer 11

Linc Davis

Level 10

209,821 points

Mar 5, 2014 9:18 AM in response to JinxBlinxTix

Back up all data.

Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:

8.8.8.8

8.8.4.4

That's Google DNS. Click OK, then Apply.

In Safari, select

Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data

and confirm. If you’re using another browser, empty the cache. Test. Any difference?

Notes:

1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must clickApply in order for any changes to take effect.

2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

Reply