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I can't do an update because MAIL will not shut down!!!! The Quit Mail choice in the drop down menu is gray and does not repond!

I am not able to do an update because mail is open.

iMac, iOS 7.0.6

Posted on Mar 3, 2014 5:57 AM

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1 reply

Level 10

239,375 points

Mar 3, 2014 8:39 AM in response to Charliefromab

Hi Charlie,

Hold these keys to get a Force Quit to come up where you can choose Mail...

CMD+alt+esc

Sometimes alt is option key.

Reply

I can't do an update because MAIL will not shut down!!!! The Quit Mail choice in the drop down menu is gray and does not repond!

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