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error code (-3212)

Can't connect to the store through my pc from itunes

iOS 7.0.6

Posted on Mar 3, 2014 6:16 AM

Reply
1 reply

Mar 5, 2014 6:33 AM in response to dwightfrommd

Hello Dwight,


Thank you for the details of the issue you are experiencing with the iTunes Store. I recommend the following steps for error (-3212):


"Error 3000" through "3999"

Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.


Find the full article at the following link:

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/ts3297


Thank you for using Apple Support Communities.


Best,

Sheila M.

error code (-3212)

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